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Patient Information Guidelines

To more closely protect the privacy of patients and their families, we are no longer routinely disclosing a patient’s status or condition to the media. While HIPAA permits us to do so, UPMC is strengthening our policies to safeguard patient privacy, as well as protect personal and health information.

During a disaster situation, the public may benefit from the release of general information if it could potentially reduce public anxiety. The UPMC Media Relations Department will exercise judgment under these circumstances in determining any release of patient conditions.

If a patient has opted out, we can neither confirm nor deny their presence in a UPMC facility.

“Automatic opt out” status applies to the following patients: drug and alcohol abuse, behavioral health, crime victims, law enforcement officers and prisoners. For condition information on any victim of violent crime or injured officer, please contact the investigating law enforcement agency.​

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

Pittsburgh, PA, USA |