Life changing is... employees who make a difference


At UPMC, our dedicated people deliver Life Changing Medicine each day, and extend our mission of service.

Every single UPMC employee plays an important role in our success. With patients, families, members, and communities counting on UPMC care like never before, our employees — all of them Health Care Heroes — are reaching out in innovative ways, connecting with people in the places they call home, and extending our care far beyond the walls of our facilities.

Enhancing the Employee Experience

Last year, we demonstrated our commitment to all employees by investing $300 million to support our workforce with enhanced pay and benefits. In November 2021, Leslie Davis announced UPMC’s recognition of employees with a $500 bonus — “in appreciation of their commitment to our organization and the vital work they do,” in the face of the COVID-19 pandemic over the previous 20 months.

90,000+ Dedicated Employees

Launching an In-House Travel Staffing Agency to Address the Nursing Shortage

In December 2021, UPMC created UPMC Travel Staffing, a new in-house travel staffing agency as a solution to the nationwide nursing shortage and to attract and retain highly skilled nurses and surgical technologists to its workforce. Building upon its strong global reputation as a health care innovator and leader, UPMC is believed to be the first health system in the country to launch its own staffing agency — initially for registered nurses and surgical technologists, with the potential to evolve to include additional job roles.

Orthopaedic staff at a computerThis new program will provide needed support for our frontline caregivers and career growth opportunities for UPMC nurses and surgical technologists interested in travel. Not only will the program be a retention tool for UPMC’s current staff, it also will fuel a new pipeline to recruit nurses to UPMC and to bring back former employees.

The advantages of this innovative program include competitive wages and excellent benefits that are unmatched by outside travel agencies, such as tuition assistance. The program also offers vast career growth opportunities and diverse clinical experience working and living temporarily in communities across UPMC’s footprint.

Employment Opportunities for the Whole Community

UPMC engages, develops, and connects talented people to meaningful work at all levels of the organization. Through UPMC’s Partnership on Workforce Readiness and Retention (POWRR) program, we help individuals choose career paths and develop skills to obtain and retain jobs, and we were chosen as the employer for Partner4Work’s grant from the Richard King Mellon Foundation to kickstart economic recovery in the Pittsburgh region following the COVID-19 crisis.

Thriving Through Our Commitment to Diversity and Inclusion

Pride parade in PittsburghUPMC works to ensure that diversity, inclusion, equity, dignity, respect, and cultural awareness are core components of the employee, health plan member, patient, and community experience. We strive to:

  • Enhance the diversity and cultural competency skills of our employees.
  • Provide culturally and linguistically competent care to improve the health of our diverse patient and member population.
  • Enrich the health of those who live and work in the communities we serve.

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Strengthening Our Communities Alongside Our Employees

In honor and recognition of Dr. Martin Luther King Jr., the values he espoused, and his contributions to the nation and the world in advancing civil and human rights, UPMC partners with local nonprofit organizations to host MLK Community Service Projects.

Celebrating Juneteenth

Juneteenth 2022 Point State Park Group PhotoUPMC is proud to celebrate and recognize the historical significance of Juneteenth, which acknowledges a period in our country’s history that continues to shape and influence our society.

UPMC’s engagement includes:

  • Participating in Pittsburgh’s Juneteenth Parade and other regional celebrations
  • Hosting a virtual, pre-recorded panel discussion featuring local leaders and experts in African-American History
  • A contingent of UPMC leaders representing different business units traveling to Galveston, Texas – the birthplace of Juneteenth – to gain a deeper understanding of the events surrounding this day

To read more about UPMC’s community engagement strategy and employee volunteerism, visit Community Experience.