Primary Care at UPMC

COVID-19 Update

When arriving at your primary care office, you can expect:

A safe and clean environment
To maximize social distancing, patients may be asked to wait in the car until the appointment time
Patients and support persons will be pre-screened prior to entering the office
Patients must wear a mask inside the office
Social distancing is required inside the office
If needed, one support person may accompany a patient and social distancing should be maintained
Patients should not bring children inside the office, unless the child is the patient being cared for.

Video visits and telemedicine visits are a convenient option for your primary care. Call your primary care office to schedule an appointment.

If you have respiratory symptoms, including fever, headache, sore throat, nasal congestion, and cough, you can book a video visit online.

If you are experiencing severe symptoms such as trouble breathing, you should visit an emergency department in your community for immediate care. If you can, call ahead of time so they may prepare for your arrival and prevent the spread of any illness, but do not delay if you have severe breathing problems.

If you believe you have been exposed to the coronavirus or have symptoms, visit "How to Find COVID-19 Care" to navigate your care options.

About Us

When you choose a UPMC primary care physician (PCP), you can establish a lasting relationship that can benefit you through a lifetime. Our doctors provide wellness services and treatment for medical conditions that range from common to complex.

What’s New

The doctor is in and online.

For your convenience, you can now book a video visit or an in-office appointment directly with your primary care provider (PCP)!

With a video visit, you can see your doctor from the privacy of your own home or anywhere. It’s easy to schedule a video visit. All you need is a MyUPMC account, a smartphone or tablet, the free MyUPMC app, and a scheduled video visit appointment.

Don't have a primary care provider?

Find one in our online directory and schedule today!

The video visit with your provider will be completed in the MyUPMC app. To connect, all you need is a MyUPMC account, a smartphone or tablet, the free MyUPMC app, and a scheduled video visit appointment. Don’t have a MyUPMC account yet? Download the MyUPMC app to sign-up. If you need assistance, please call the MyUPMC Helpdesk (24/7) at 1-866-884-8579 – we’re here to help!

Check out our new interactive UPMC Primary Care locations guide. (PDF)

This guide includes UPMC primary care offices located throughout western Pennsylvania and eastern Ohio. With more than 150 office locations to choose from, there’s a practice conveniently located near you.

You can find a family medicine or internal medicine practice by clicking on a north, south, east, or central region tab that’s printed at the top of each page. Within each region, office locations are listed in alphabetic order.

UPMC Primary Care includes:

Family Medicine — physicians who treat patients from a young age to seniors. Family medicine doctors may have training in a number of medical disciplines.
Internal Medicine — physicians who usually treat adult patients and diagnose and treat diseases in adults without surgery. Internal medicine doctors have subspecialties in specific areas or age groups.

Having a UPMC primary care physician can provide you with access to:

Family medicine or internal medicine doctors
A long-term relationship with your personal doctor
Hundreds of convenient office locations
UPMC's network of clinical experts and specialists, quality resources, and state-of-the-art facilities
A doctor who gets to know you, your lifestyle, and family history
Secure online health care records
Screenings, vaccinations, and physical examinations
Blood pressure and/or blood sugar checks, and/or cholesterol monitoring

Introducing the Diabetic Retinal Exam

A specially designed, state-of-the-art camera has been installed in select primary care offices* that allows primary care physicians (PCP) to perform a diabetic retinal exam (DRE) that can help identify potential eye and vision problems in patients who are living with diabetes.

If you have diabetes, your blood sugar level may cause changes in the blood vessels of your retina. These changes may lead to bleeding, fluid leakage, or distorted vision. These changes also may lead to diabetic retinopathy (DR), a leading cause of blindness in diabetic patients. However, early detection and appropriate follow-up with an ophthalmologist can help protect against vision loss.

Your PCP can refer you for a DRE and then perform the exam—right in the office. Having this specialized camera and trained staff in your PCP office will save time and the inconvenience of scheduling a separate appointment.

This painless exam takes only a few minutes and includes taking pictures of the back of your eyes. Your PCP and staff will review the images and send them to a UPMC specialist for further analysis. Your PCP may follow up with you and if needed, refer you to an ophthalmologist.

It’s a good idea to discuss your insurance coverage with office staff prior to your DRE.

For information about a diabetic retinal exam, contact a UPMC primary care doctor's office.