In response to the COVID-19 pandemic, UPMC is temporarily restricting visitors at all hospitals and facilities. We hope these changes will ensure the safety of our patients and staff. Also, we are temporarily suspending most volunteer hours at our facilities.
Visitor and Volunteer Restrictions
On this page:
Family and friends are very important to a patient's healing process.
To make it easier for you to be involved in their care, patient visiting hours on the medical-surgical units are not limited to any specific time.
Please talk with the patient's nurse to coordinate appropriate times to visit.
For visiting hours and other guidelines for each hospital, see the links to UPMC hospital-specific visitor information below.
For hospital-specific visitor information, including directions and parking information, select the link to the UPMC hospital you'll be visiting:
Information about hotel accommodations in the Pittsburgh region, including East (Monroeville) and North (Cranberry), can be found at VisitPittsburgh.com.
Family House is a nonprofit licensed organization that provides a special "home away from home" affordable housing for patients and their families who must travel to Pittsburgh for treatment of serious or life-threatening illnesses.
By providing a friendly, home-like setting, Family House strives to make a difference in the quality of the families' lives while they're here.
Located in the Oakland and Shadyside sections of Pittsburgh, Family House has 130 guest rooms across four, freestanding houses:
Rooms start at $68/night and additional discounts may be available.
For housing information:
UPMC Altoona's hospitality houses are available to accommodate family members of patients.
We also have rate and service agreements for patient families with the Courtyard by Marriott Altoona at 2 Convention Center Drive, and Hampton Inn on 180 Charlotte Drive.
UPMC Hamot’s Information Desk staff will be happy to help you or your family with a hotel reservation. The Information Desk is located in the Main Lobby.
You may also call them at 814-877-7007, between 8 a.m. and 7:30 p.m. After 7:30 p.m., you may ask any staff member to put you in contact with a nursing supervisor.
To protect the well-being of our patients and employees, we ask that you take the following precautions:
Please read and follow all posted signs in the hospital regarding restrictions on the use of:
Do not use cell phones or any wireless devices within six feet of medical equipment in patient care areas.
Restrictions may also exist in hospital areas such as:
In conjunction with our mission of supporting healthy lifestyles, UPMC is committed to a healthy environment for patients, visitors, and staff.
Effective July 1, 2014, UPMC made significant changes to the Clean Air/Smoke and Tobacco-Free Campus policy.
This means — in addition to having a smoke-free campus — our employees, physicians, volunteers, contractors, students, and others acting for UPMC no longer are permitted to smoke or use tobacco products on UPMC property.