UPMC has a deep commitment to protecting the privacy of your medical information.
There are three main ways you can get access to your health records:
(Including Highmark-insured patients who are not switching from UPMC).
Patients may request a copy of their medical record or ask us to send them to someone else.
To safeguard your privacy, you must complete and sign a protected health information (PHI) release form before we can send your records.
On the form, you can let us know:
Doctors or others who want access to your medical records must also complete the HIPAA-compliant release form.
UPMC charges modest, cost-based fees for copies of medical records. We use the Pa. Department of Health's charges for medical records fee schedule.
To get records from your doctor, contact your doctor's office.
Choose the hospital from the list below to learn how to get your records:
Every UPMC patient can request a change to their health record.
To amend your record, complete the UPMC patient amendment to PHI form and mail it to the proper medical records department. The process may take up to 60 days.
Please note, we may consult your doctor before making changes to your record. UPMC can also deny the request if we deem your record correct and complete.
If you have any questions, call UPMC Medical Records at 412-802-0100.