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Insurance Services Division Annual Mandatory Training for Non-Employees

Every day, the decisions and actions of UPMC staff members impact patients, communities, and the health care industry. As part of your commitment to excellence as a UPMC staff member, you are required to complete this education in order to keep you compliant with various laws, policies, and regulations, and to reaffirm our common goal to provide outstanding patient care in a positive and safe environment.

  • If you are a UPMC employee, you must complete mandatory training through Learning, in HR Direct. UPMC employees may not use the links below to access mandatory training.
  • If you are a non-staff member providing services, you may access the training modules through the links below. Review the modules and complete the accompanying assessment. You must achieve a score of 80 percent or higher to fulfill your requirement. Print and submit all completion certificates to your UPMC supervisor.

Click on a link below to begin one of the clinical mandatory training modules: