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The UPMC Western Maryland Patient Portal Services are offered to you under the terms and conditions contained within this TERMS OF USE AGREEMENT. The Patient Portal Services are only available to individuals that have an existing account beginning January 1, 2011 to present and provide a valid driver’s license and/or Employee ID badge (required by employees). UPMC Western Maryland reserves the right to modify or change any of the terms of this Agreement at any time and for any reason. UPMC Western Maryland will promptly post any modifications or changes to this Agreement on the website. Your continued use constitutes your consent to be bound by any such modifications or changes to this Agreement, and it is your obligation to periodically visit this page of the website and review the latest version of the Agreement. The date of the last update to this Terms of Use Agreement will be stated at the top of this page.
NOT FOR EMERGENCIES. The UPMC Western Maryland Patient Portal Services are not for use in medical emergencies or urgent situations. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.
Cost: There is no charge for using the Patient Portal Services.
Your Account: You represent and warrant that you are at least eighteen (18) years of age and that you possess the legal right and ability to enter into this Terms of Use Agreement, register on the UPMC Western Maryland Patient Portal Services under your own name and to use these services in accordance with this Agreement and abide by the obligations hereunder. You are solely responsible for maintaining the confidentiality of your password and for all activities that occur under your password. You agree to prohibit anyone else from using your password and immediately notify UPMC Western Maryland of any unauthorized use of your password or other security concerns of which you became aware.
UPMC Western Maryland respects your privacy and takes privacy very seriously. By entering into this Terms of Use Agreement, you consent to the use and disclosure to you of personally identifiable information provided to us as outlined in our Privacy Practices.
UPMC Western Maryland Medical Record: Your medical record is created to store some of your personal health information online and may include information concerning your health conditions, allergies and medications. For additional information regarding the use of your UPMC Western Maryland Patient Portal Medical Record, please see the UPMC Western Maryland Privacy Policy.
You may authorize another person (such as a family member) to access your UPMC Western Maryland Medical Record and access shall be granted upon verification. This authorization may be terminated at any time by notifying UPMC Western Maryland Medical Records Department at 240-964-8484 or 240-964-8482.
Operation and Record Retention: UPMC Western Maryland reserves complete and sole discretion with respect to the operation of the Patient Portal Services. UPMC Western Maryland may, among other things withdraw, suspend or discontinue any functionality or feature of the Patient Portal Services. UPMC Western Maryland is not responsible for transmission errors and corruption or compromise of data carried over local or interchange telecommunication carriers. UPMC Western Maryland is not responsible for maintaining data arising from the use of the Patient Portal Services. UPMC Western Maryland reserves the right to maintain, delete or destroy all communications and material posted or uploaded to Patient Portal Services pursuant to its internal record retention and/or destruction policies. A copy of the UPMC Western Maryland record retention and destruction policies are available upon written request.
Limitations on Use: By entering into this Agreement, you agree not to attempt to access any other patient’s medical records or use the Patient Portal in an unlawful way or for any unlawful purpose. You shall send secure, electronic messages to other parties solely for personal communication and no other purposes, including commercial purposes, or for mass distributions of unsolicited emails. You agree not to post or transmit: (a) a message under a false name; or (b) any information which (i) is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of any other person, or (ii) contains any virus, worm, Trojan horse or other code which is contaminating or destructive to the files or programs of UPMC Western Maryland or any of its users. UPMC Western Maryland reserves the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, obscene, or in violation of a copyright or other intellectual property right.
Indemnity: YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS UPMC Western Maryland – ITS EMPLOYEES, AGENTS AND ITS AFFILIATED ENTITIES FROM ANY LOSSES, LIABILITY, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEY’S FEES, ARISING OUT OF OR RELATED TO ANY BREACH OF THIS TERMS OF USE OR ANY NEGLIGENT OR WRONGFUL USE OF THE PATIENT PORTAL SERVICES BY YOU OR ANY OTHER PERSON ACCESSING YOUR ACCOUNT.
Term and Termination: This Terms of Agreement shall commence upon the date you first access or use the UPMC Western Maryland Patient Portal Services and/or complete the registration process. Either you or UPMC Western Maryland may terminate this Agreement and your right to use the Patient Portal Services anytime, with or without cause. This Agreement and the rights granted hereunder terminate without notice in the event you (or any authorized person using your account) fail to comply with the terms and conditions of this Agreement, or the rules for use of the Patient Portal.
