Skip to Content
800-533-8762
  • Careers
  • Newsroom
  • Health Care Professionals
  • About Us
  • Contact Us
UPMC
  • Find a Doctor
  • Services
    • Frequently Searched Services
    • Frequently Searched Services
      Allergy & Immunology Behavioral & Mental Health Cancer Ear, Nose & Throat Endocrinology Gastroenterology Heart & Vascular Imaging Neurosciences Orthopaedics
      Physical Rehabilitation Plastic & Reconstructive Surgery Primary Care Senior Services Sports Medicine Telemedicine Transplant Surgery Walk-In Care Weight Management Women’s Health
      See all Services
    • Services by Region
    • Find a UPMC health care facility close to you quickly by browsing by region.
      UPMC in Western Pa. Western Pa. and New York
      UPMC in Central Pa. Central Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Services
  • Locations
    • Locations by Type
    • Locations by Type
      UPMC hospitals
      Hospitals
      Physical Therapy
      Physical Therapy
      Urgent care
      Walk-In Care
      UPMC Outpatient Centers
      Outpatient Centers
      UPMC Imaging Services
      Imaging
      Community Health Centers
      Community Health Centers
      See All Locations
    • Locations by Region
    • Locations by Region
      UPMC in Southwest Pa. Southwest Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Northwest Pa and Ny. Northwest Pa. & Western N.Y.
      UPMC in West Central Pa. West Central Pa.
      UPMC in Central Pa. Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Locations
  • Patients & Visitors
    • Patient & Visitor Resources
    • Patient & Visitor Resources
      Patients and Visitors Resources Pay a Bill Classes & Events Medical Records Health Library Patient Information
      Patient Portals Privacy Information Shared Decision Making Traveling Patients Visitor Information
      Man uses mobile phone
      Pay a Bill
      Nurse reviews medical chart
      Request Medical Records
  • Patient Portals
  • Find Covid-19 updates
  • Schedule an appointment
  • Request medical records
  • Pay a bill
  • Learn about financial assistance
  • Find classes & events
  • Send a patient an eCard
  • Make a donation
  • Volunteer
  • Read HealthBeat blog
  • Explore UPMC Careers
Skip to Content
UPMC
  • Patient Portals
  • For Patients & Visitors
    • Find a Doctor
    • Locations
    • Patient & Visitor Resources
    • Pay a Bill
    • Services
    • More
      • Medical Records
      • Financial Assistance
      • Classes & Events
      • HealthBeat Blog
      • Health Library
  • About UPMC
    • Why UPMC
    • Facts & Stats
    • Supply Chain Management
    • Community Commitment
    • More
      • Financials
      • Support UPMC
      • UPMC Apps
      • UPMC Enterprises
      • UPMC International
  • For Health Care Professionals
    • Physician Information
    • Resources
    • Education & Training
    • Departments
    • Credentialing
  • Careers
  • Contact Us
  • Newsroom
  • UPMC >
  • Media Relations >
  • News Releases >
  • 022723 Q4 2022 Financial Results
Media Relations
News Releases
Central Pa. News
North Central Pa. News
Contact Us
Experts
Community-Focused News
Media Kits
Media RSS
Media Relations
News Releases
Central Pa. News
North Central Pa. News
Contact Us
Experts
Community-Focused News
Media Kits
Media RSS

Amid Nationwide Economic Pressures, UPMC’s Financial Results for 2022 Underscore Focus on Serving Patients, Members and Communities

For Journalists

Susan Manko
Vice President
412-586-9771
MankoSM@upmc.edu

Paul Wood
Vice President & Chief Communications Officer, Public Relations
412-647-6647

Want to Make an Appointment or Need Patient Information?
Contact UPMC at

1-800-533-8762.

Go to Find a Doctor to search for a UPMC doctor.

UPMC

2/27/2023

UPMC Calendar Year 2022 Results:

  • Operating results of $238 million; operating revenue of $26 billion.
  • UPMC Insurance Services Division, the largest health insurer in western Pennsylvania, grew 9% to nearly 4.5 million members.
  • UPMC continues to advance patient care with strategic capital expenditures totaling $994 million.
  • $8.7 billion in cash and investments provide for long-term sustainability.

PITTSBURGH, Feb. 27, 2023 — UPMC’s financial results for calendar year 2022 show UPMC facing the same challenges of other health systems nationwide but still forging ahead with strategic investments and growth to improve access to patient-centered, cost-effective accountable care. UPMC continues to serve its patients and members as the region’s most preferred health care provider and insurer.

“During this difficult year in health care, our commitment to UPMC’s core mission did not wane. We substantially invested for the long-term, improving access to our clinical care and community services
throughout all our regions with emphasis on meeting strong patient preference for care to be provided more conveniently in ambulatory settings closer to home,” said Edward Karlovich, executive vice
president and chief financial officer of UPMC. “Patient volumes continued to shift from inpatient to outpatient settings.”

Compared to a year ago, UPMC Health Plan enrollment increased from 4 million to nearly 4.5 million members — a 9% surge — due to the growth across many products, including Medicare, behavioral
health and the statewide expansion of the Medicaid physical health managed care organization.

Improving Access to Primary and Advanced Care Where it is Needed

UPMC’s nearly $1 billion in capital expenditures during the year included the new UPMC Mercy Pavilion, set to open in spring 2023, and the new UPMC Presbyterian Tower, slated to open in 2026. In other regions, UPMC invested in advanced specialty care to more local communities, such as new UPMC Hillman Cancer Centers in Somerset, Hanover and Butler; UPMC Magee-Womens Specialty Services in Williamsport and Erie; heart and vascular services at UPMC West Shore and UPMC Jameson; UPMC Children’s at UPMC Harrisburg and Carlisle, and several other new outpatient multi-specialty care centers.

Additional new clinical programs include robotic bronchoscopy at UPMC Altoona, interventional stroke care at UPMC Harrisburg, a wound care center at UPMC Bedford, inpatient rehab at UPMC West Shore, and UPMC Western Behavioral Health at Twin Lakes near UPMC Somerset, expected to open in early 2023. UPMC also ramped up enhancements for data analytics, information technology and infrastructure to maximize use of resources to improve the consumer experience across the spectrum of care.

Expanding Insurance Services

“UPMC’s successfully integrated provider-insurer model enables us to be strong and nimble in fulfilling our mission of always providing the very best, value-based clinical care where it is needed, even during challenging times,” said Diane Holder, president and chief executive officer of UPMC Health Plan.

As the nation’s second-largest provider-owned health plan, UPMC Health Plan continues to earn national recognition for clinical quality and value. In 2022, the Pennsylvania Department of Human
Services awarded UPMC for You a Medicaid contract to serve all five Physical HealthChoices zones across Pennsylvania. Earning a coveted five star Medicare rating from the Centers for Medicare and Medicaid Services (CMS), UPMC for Life maintains its position as market share leader in western Pennsylvania for both its Medicare Advantage Individual and Special Needs plans.

Community Care Behavioral Health, the largest nonprofit behavioral health managed care organization in the nation, marked its 25th anniversary last year by earning contracts with two additional counties, now serving more than 1.5 million people in 43 Pennsylvania counties. UPMC Community HealthChoices, which coordinates physical care with home and community-based support, reached its highest enrollment level since the state Department of Human Services launched the program five years ago.

Adding seven counties in eastern Pennsylvania in late 2022, UPMC for Kids CHIP plan now provides coverage to children in 64 of Pennsylvania’s 67 counties. UPMC Health Plan’s family of government related lines of business are operating statewide. Through Pennie, Pennsylvania’s state-based health insurance marketplace, UPMC Health Plan enrolled over 31,000 new members and retained 93% of its existing membership.

Meeting Community Needs 

UPMC provided more than $1.5 billion in IRS-defined community benefits during the last fiscal year, not including UPMC’s expenditures related to COVID-19. Notable investments in 2022 included the new UPMC Health Plan Neighborhood Center in Pittsburgh’s East Liberty neighborhood, where individuals can access virtual health consultations via UPMC Health Plan’s AnywhereCare telehealth platform, workforce development programs and social services from UPMC’s many community partners; Second Avenue Commons, a new homeless shelter in Uptown Pittsburgh for which UPMC provides free clinical care; a renovated and redesigned Matilda H. Theiss Health Center in Pittsburgh’s Hill District; the UPMC Street Medicine program, serving homeless individuals in the Harrisburg area; and the new Graham Park, supporting health and fitness programs for neighbors near UPMC Passavant. UPMC also completed its triennial Community Health Needs Assessments to identify and robustly address the most pressing needs in every corner of all the communities UPMC serves.

The UPMC Health Plan Center for Social Impact continued its leadership in helping to break down barriers to affordable, stable housing by expanding its successful supportive housing program,
Cultivating Health for Success, to Blair and Lawrence Counties. The center implemented new community partnerships to help expand the reach of the Emergency Rental Assistance Program and collaborated with Rebuilding Together Pittsburgh to provide home repairs for individuals in need. In addition, UPMC’s model Pathways to Work program implemented new training program and apprenticeship models while continuing to recruit, train and hire an average of 200 Medicaid members per month. As part of this commitment, UPMC and UPMC Health Plan also secured state funding to expand the highly successful Freedom House 2.0 community first responder job training program into three additional regions in the state.

Investing in Employees

Amid staffing challenges over the past two years, a major part of UPMC’s $300 million investment in its dedicated workforce during 2022 has been the development of innovative programs that focus on retaining, recruiting and building a workforce pipeline. In early 2023, UPMC announced its commitment to increase the minimum wage for non-union employees to $18 an hour by 2025 for Pittsburgh (urban) and Central/North Central hospitals and associated facilities. Starting salaries at all UPMC’s other sites across Pennsylvania, New York and Maryland will reach $18 an hour by 2026. With this commitment, UPMC will again offer the highest entry-level pay of any health care system in Pennsylvania.

About UPMC

A $26 billion health care provider and insurer, Pittsburgh-based UPMC is inventing new models of patient-centered, costeffective, accountable care. The largest nongovernmental employer in Pennsylvania, UPMC integrates 95,000 employees, 40 hospitals, 800 doctors’ offices and outpatient sites, and a nearly 4.5 million-member Insurance Services Division, the largest medical insurer in western Pennsylvania. In the most recent fiscal year, UPMC contributed $1.5 billion in benefits to its communities, including more care to the region’s most vulnerable citizens than any other health care institution, and paid more than $900 million in federal, state and local taxes. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial, and technological skills worldwide through its innovation and commercialization arm, UPMC Enterprises, and through UPMC International. U.S. News consistently ranks UPMC Presbyterian Shadyside among the nation’s best hospitals in many specialties and ranks UPMC Children’s Hospital of Pittsburgh on its Honor Roll of America’s Best Children’s Hospitals. For more information, go to UPMC.com.

UPMC
200 Lothrop Street Pittsburgh, PA 15213

412-647-8762 800-533-8762

Patients And Visitors
  • Find a Doctor
  • Locations
  • Pay a Bill
  • Patient & Visitor Resources
  • Disabilities Resource Center
  • Services
  • Medical Records
  • No Surprises Act
  • Price Transparency
  • Financial Assistance
  • Classes & Events
  • Health Library
Health Care Professionals
  • Physician Information
  • Resources
  • Education & Training
  • Departments
  • Credentialing
Newsroom
  • Newsroom Home
  • Inside Life Changing Medicine Blog
  • News Releases
About
  • Why UPMC
  • Facts & Stats
  • Supply Chain Management
  • Community Commitment
  • Financials
  • Supporting UPMC
  • HealthBeat Blog
  • UPMC Apps
  • UPMC Enterprises
  • UPMC Health Plan
  • UPMC International
  • Nondiscrimination Policy
Life changing is...
Follow UPMC
  • Contact Us
  • Website/Email Terms of Use
  • Medical Advice Disclaimer
  • Privacy Information
  • Active Privacy Alerts
  • Sitemap
© 2025 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit healthwise.org
Find Care
Providers
Video Visit
Portal Login

Chat Keywords List

  • cancel or exit: Stops your conversation
  • start over: Restarts your current scenario
  • help: Shows what this bot can do
  • terms: Shows terms of use and privacy statement
  • feedback: Give us feedback
Continue
Chat with UPMC
RESTART
MENU
CLOSE