2. Add the UPMC Patient Portal
Search “UPMC” and select “Add” to access.
3. Log In with Your Current Credentials
See the guidance below to choose the right username and password.
If you're not sure which credentials to use or if you did not receive an activation email, you can activate your account by visiting the UPMC Patient Portal and selecting the "Sign Up" option.
The UPMC Patient Portal offers new features to improve your care, giving you the tools you need to stay connected to your health.
In the new UPMC Patient Portal, you can book appointments with existing members of your care team located in Central Pa., Northwestern Pa., New York, and Western Maryland. If you are looking to schedule an appointment with a provider in Southwest Pa., you must use MyUPMC. For appointment scheduling with UPMC Children’s providers in Southwest Pa., use MyCHP.
To schedule with a new provider who is not in your care team, use the UPMC Provider Directory. For assistance finding providers, scheduling appointments, or managing existing appointments call Scheduling Services at 1-800-533-8762.
If you have more questions about appointment scheduling, see the Appointments FAQs.
To pay a bill in the UPMC Patient Portal simply open the UPMC Patient Portal, navigate to the Billing section, and follow the prompts to submit your payment. Bills will only appear in the new portal for care received on or after Sept. 27, 2025. If you don’t see your bill in the Billing section, please follow the directions on your statement to pay online or by mail.
To learn more about how to pay your bill, visit Paying Your UPMC Bills.
To learn more about how to pay your bill, visit Paying Your UPMC Bills.
1. View Instructions on Your Statement
Find the location on your statement that directs you on how to pay.
2. Choose How You’d Like to Pay
Decide if you’d like to pay online or by mail.
3. Pay Your Bill
Follow the directions to submit your payment.
Your most recent health information is available in the UPMC Patient Portal. This includes the past 5 years of eye and dental exams, as well as test results. You can also view all active prescriptions, along with your complete Oncology and OBGYN records.
If you’d like access to health information beyond what’s available in the UPMC Patient Portal, you can submit a request for specific visit summaries or your entire formal health record in the portal’s Sharing Hub. Select specific record types or appointment dates, then receive the information delivered right to you in the portal.
1. Go to the Portal Sharing Hub
In the portal, navigate to the "Sharing Hub" and select to share your health information with yourself.
2. Request Health Information
Select how you’d like to receive your health information—as a download from the UPMC Patient Portal or a formal copy of your medical record.
3. Find in Document Center
Your requested records will be delivered in the Portal "Document Center", found under the "My Record" menu item.
Over the next few months, providers will continue to be available to you for messaging, scheduling, and other care needs. However, not all providers are moving to the new UPMC Patient Portal at the same time. Providers not yet in the UPMC Patient Portal may still be using MyUPMC. If you have a MyUPMC account, you can check that portal to find your provider. If you're having trouble finding a specific provider, visit the UPMC Provider Directory to search for your provider.
If you have more questions about your providers, see the Appointments FAQs.
As of Sept. 27, 2025, you can use the new portal to message your providers, schedule appointments, and pay new bills. Select the portal you currently use to learn more about any changes:
As of Sept. 27, 2025, all UPMC Central PA Portal account holders must log into the UPMC Patient Portal to continue managing your health care at UPMC. The UPMC Central PA Portal is now view-only through March 2026.
During this period, you can still login to the portal on the web using your preferred browser (e.g., Chrome, Edge, Firefox, Safari, etc.). There you can review existing health information as well as pay any remaining bills. The UPMC Central PA Portal mobile app is no longer available. Instead, you will access the new UPMC Patient Portal to schedule appointments or message your providers.
If you use MyUPMC and receive care in Central or Northwest Pa., Maryland, or New York, you must log into the new portal to access your health information, appointments, and messages with your existing providers.
You may continue to use MyUPMC through March 2026 to review existing health information as well as pay any remaining bills.
Your MyCHP information for care received in Central or Northwest Pa., Maryland, or New York is now available in the new UPMC Patient Portal.
As of Sept. 27, 2025, the following portals are view-only through March 2026:
If you use any of these portals, you must set up a UPMC Patient Portal account to continue managing your health care at UPMC.
UPMC is updating its patient portal in phases. Each update is designed to improve your portal experience, and provide more connected care across the UPMC system.
If you currently use MyUPMC or MyCHP and receive care in Southwest Pa., you must temporarily use more than one portal to access your providers. This is because not all UPMC providers are transitioning to the new UPMC Patient Portal at the same time.
By Spring 2026, all UPMC providers will be available on the new portal, and you’ll be able to manage your care in one place.
