On Sept. 27, 2025, a new UPMC portal experience will improve the way you access and manage your UPMC health care, for yourself and your loved ones.
Starting Sept. 27, 2025, you will use the new portal to message your providers, schedule appointments, and review test results. Select the portal you currently use to learn more about how to navigate this transition:
The new portal will look and feel very similar to the UPMC Central PA Portal and will include your most recent health information. Starting September 27, 2025, the UPMC Central PA Portal will become view-only through March 2026.
During this period, you will still be able to log in to the browser version of the portal where you can review existing medical records as well as pay any remaining bills. The UPMC Central PA Portal mobile app will no longer be available beginning in September. Instead, you will access the new portal to schedule appointments or message your providers.
If you use MyUPMC and receive care in Central or Northwest Pa., Maryland, or New York, you’ll need to sign in to your new portal account to keep accessing your health information. Starting Sept. 27, 2025, you’ll be able to schedule appointments and message your existing providers in the new portal.
The new portal will be your main portal, but you will still be able to use the current MyUPMC for a short time to review existing medical records as well as pay any remaining bills.
Your MyCHP information for care received in Central Pa., Northwest Pa., Maryland, or New York will be available in the new portal.
Starting Sept. 27, 2025, the following portals will become view-only through March 2026:
It is not necessary for you to review or update your contact information in the portals listed above. You will be able to use the new portal to access your current providers and health information.
Over the course of the portal transition, you will receive detailed instructions on how to activate your new portal account. Confirming your email address and phone number allows UPMC to send you important information you need during this time.
If you have proxy access for any other UPMC patients, verify that their email address and phone number are also up to date.
Access your current portal information from the dropdowns above to confirm that your contact information is up to date.
UPMC is updating its patient portal in phases. Each update is designed to improve your portal experience, and provide more connected care across the UPMC system.
Thank you for your patience and understanding during this transition. We'll keep you informed and notify you when it's time to take any next steps with your account.
There is no other action for you to take at this time. UPMC will provide detailed steps when your new portal account is ready.
If you currently use MyUPMC or MyCHP for care you receive in Southwest Pa., you may temporarily need to use more than one portal to access your providers. This is because not all UPMC providers are transitioning to the new portal at the same time.
By Spring 2026, all UPMC providers will be available on the new portal, and you’ll be able to manage your care in one place.
You can use your current portal until Sept. 27, 2025. After that, your health information will move to the new UPMC Patient Portal, which will become your main portal for scheduling appointments, messaging providers, paying bills, and more.
Starting Sept. 27, 2025 the following portals will become view-only through March 2026:
During the view-only period, you will be able to log in and view or download existing medical records. You will no longer be able to schedule appointments or message providers in your current portal.
If you use MyUPMC or MyCHP, you will continue to have access to all existing portal features to connect with any of your providers located in Southwest Pa. who are still using MyUPMC or MyCHP.
For a limited time, you can access your medical records by downloading the information from your former portal. Once your former portal is no longer available, you can request your medical records at any time through the new portal. You can select whether to receive them digitally or as a paper copy.
