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UPMC Visitation Restrictions
UPMC Visitation Restrictions

UPMC Visitation Restrictions

Updated January 13, 2022

For the safety of our patients and staff and to lower their likelihood of exposure to any illness, including COVID-19, UPMC is temporarily limiting access to our facilities to only patients, identified and approved support persons, staff, and essential vendors.

Our visitation policies are based on information and guidelines from national, state, and local health care officials.

This page will be updated frequently to reflect the latest updates to visitation guidelines at all UPMC locations. Detailed information for each location can be found in the expandable sections below.


We continue to require people who come to any UPMC facility to wear a facemask that covers their nose and mouth and to practice other prevention efforts like physical distancing, even if they are fully vaccinated.

If you are unable to wear a mask for medical reason(s), please talk with a staff member for reasonable accommodations.

Preparing to Visit UPMC

We are committed to keeping our facilities, staff, patients, and all other visitors as safe as possible. UPMC asks all visitors, regardless of vaccination status, to help keep our vulnerable patients and support persons safe by wearing a mask, social distancing, and maintaining hand hygiene.

We encourage you to use FaceTime, Skype, Zoom, and phone calls to virtually visit with loved ones while they are in the hospital. If you need help with this, please let a staff member know.

All Support Persons in All Care Settings

Support persons are identified by the patient and can be a spouse, partner, family member, or trusted friend. Patients who have someone who can help them manage and communicate about their care often have less anxiety, understand their care better, recover faster and are better prepared to return home. They are an important part of the care team.

  • Everyone must wear a well-fitting, two-ply facemask upon entry and at all times, even if they are fully vaccinated. They must also follow social distancing guidelines.
    • If you do not have a facemask, we will provide you with one. We strongly encourage support persons to wear their own masks. That way, we can preserve our supplies for staff and clinical workers.
    • A gaiter or face shield are not acceptable alternatives to a facemask.
    • Masks should be worn when not actively eating or drinking and should be worn properly, covering the mouth and nose.
    • When staff or support persons are inside inpatient or exam rooms, patients and support persons must be masked.
  • No child visitors are permitted. Support people must be at least 18 years old.
  • Entrance screening, including temperature checks and employee self-screenings, are not required to enter UPMC hospitals, except for UPMC Chautauqua and UPMC Long-Term Care facilities. Screening specifics vary depending on the location and type of service. For more information, see the expandable sections below.
  • If you are not a patient, please do not enter our facilities if you have symptoms of COVID-19 (head cold, throat infection, pneumonia, any flu-like illness, or fever) or have been exposed to someone with suspected or confirmed COVID-19. We trust you to help us keep our patients safe.
    • If you have an appointment at one of our hospital-based outpatient centers or outpatient locations, call your doctor if you have COVID-19 symptoms or have been exposed to someone with COVID-19.