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UPMC Visitation Restrictions | Coronavirus
UPMC Visitation Restrictions | Coronavirus

UPMC Visitation Restrictions

Effective July 6, 2021

For the safety of our patients and staff, and to lower their likelihood of exposure to any illness including COVID-19, UPMC is temporarily limiting access to our facilities to only patients, identified and approved support persons, staff, and essential vendors.

Our visitation policies are based on information and guidelines from national, state, and local health care officials.

This page will be updated frequently to reflect the latest updates to visitation guidelines at all UPMC locations. Detailed, in-depth information for each location can be found in the expandable sections below.

As of July 6, 2021, we are updating some of our guidelines for support persons. See below for guidelines on support persons. For location-specific support guidelines, see the expandable sections.

In addition to restricting visitors, we are following other COVID-19 prevention protocols, including facemasks, social distancing, and frequent facility sanitizing.

Whether fully vaccinated or not yet vaccinated, UPMC encourages all visitors to help keep vulnerable community members safe by following all proven infection prevention practices inside our health care facilities. We are committed to keeping our facilities, staff, patients, and all other visitors as safe as possible.

  • We continue to require people who come to any UPMC facility to wear a facemask that covers their nose and mouth and to practice other prevention efforts like physical distancing, even if they are fully vaccinated. These simple public health steps have helped keep our facilities safe for many months. Masking, distancing, and other prevention efforts will continue to help us keep our patients, staff, and visitors safe – whether they are vaccinated or not.
    • If you cannot wear a mask for medical reasons, please talk to a staff member about reasonable accommodations.
  • As of June 1, 2021, we are updating our entrance screening process at many UPMC facilities. We began phasing out some entrance procedures, including infrared temperature kiosks and employee self-screening, at UPMC hospitals, except UPMC Chautauqua. UPMC Chautauqua and UPMC long-term care facilities will continue to follow state and regulatory requirements for entry screening.
    • Pre-appointment screenings at our hospital-based outpatient departments and outpatient facilities will be adjusted. We are evaluating our guidelines at UPMC Hillman Cancer Center locations.
    • You should continue to self-screen. If you are experiencing COVID-19 symptoms or have been exposed to someone who has COVID-19, please talk to your physician before coming to a UPMC facility.

We encourage you to use FaceTime, Skype, Zoom, and phone calls to virtually visit with loved ones while they are in the hospital. If you need help with this, please let a staff member know.

All Support Persons in All Care Settings

Support persons are an important element of the care team. They help our patients manage and communicate about their care.

  • Everyone must wear a snug-fitting, two-ply facemask upon entry and at all times. They must also follow social distancing guidelines. If you do not have a facemask, we will provide you one at facility entry. We strongly encourage support persons to wear their own masks so that we can preserve our supplies for staff and clinical workers.
  • No children visitors will be permitted in any care setting. Support people must be 18 years of age or older.
  • As of June 1, 2021, we are updating our facility entrance screening procedures. Entrance screening, including temperature checks and employee self-screenings, will no longer take place at UPMC hospitals, except for UPMC Chautauqua. Screening will continue to take place at UPMC Chautauqua and at UPMC long-term care facilities. We are evaluating guidelines at other UPMC locations, including Hillman Cancer Center locations. Screening specifics vary depending on the location and type of service. For more information, see the expandable sections below.
  • We trust you to help us keep our patients safe. Any non-patient who has shortness of breath, fever, or cough, or who has been in contact with someone who has COVID-19 or is being tested for COVID-19 should not enter UPMC facilities.
  • At any time, a patient may choose to change their support persons. If you wish to change your support persons during your hospital stay, you should speak to hospital leadership.