During Your Stay at UPMC Carlisle

The Lost and Found is maintained by our Security Services. It keeps records of all found items in our facility. Please report any missing items to your nursing staff or security immediately.

UPMC Carlisle Food Services offers an exciting new Room Service model for patient meals that allows patients to make meal selections that meet their needs and their desired meal schedules during their hospital stay. Qualified professionals are available to discuss nutritional concerns, cultural, religious and ethnic food preferences.

Physician Diet Orders are interfaced with nutrition computer software to help guide dietary choices. A Registered Dietitian is available to assist with diet orders or questions with regard to appropriate menu choices as needed by the diet office, nursing, or hospitality associates.

Patients can select meals and call the Diet Office directly between 6:30 a.m. and 6:30 p.m., and meals will be delivered within 45 minutes. Patients not able to order for any reason are identified by the hospitality associate or the nurse, and flagged in the nutrition computer system. Assistance will be provided during the hospital stay, or patients may be placed on a house menu with scheduled meal delivery times. Processes are also in place to accommodate patients requiring timely meals due to medication regimens.

Have a question about our meal service?

If you have any general questions about meal service prior to your stay, please contact our call center, at 717-231-8900 between the hours of 9 a.m. and 5 p.m. or pn_corpcontactcenter@upmc.edu and one of our customer service representatives would be happy to assist you.

Our Spiritual Care Services are designed to meet the spiritual, emotional and religious needs of all our patients and their families.

Our spiritual care team is a group of caring and compassionate individuals who help patients and families draw upon the strength and wisdom of their faiths to:

• Understand and cope with illness
• Cope with grief and loss
• Make ethical and moral decisions
• Make end of life decisions

Our clergy make regular visits to patients when requested. A member of the spiritual care team is on-call 24 hours a day to respond to patient needs.

Patients should inform a member of the patient's health care team if they desire a visit. Patient confidentiality and cultural needs are respected at all times.

Chaplain Program

A Chaplain is on call 24/7 for emergencies. Call the hospital operator at 717-782-3131 and ask for the chaplain on-call for the particular faith tradition and campus. For non-emergent needs contact:

• Chaplain Jonathan Terry 717-249-1212 or at TerryJC@upmc.edu
• Volunteer Coordinator/Chaplain Back Up Denise Garman at 717- 249-1212 or GarmanDL@upmc.edu

Chapel Information

Patients and families are welcome to use our chapel and meditation room at any time, day or night. The chapel is located on the 1st Floor next to the outpatient lobby and surgical waiting area.

General visiting hours are from 9 a.m. to 9 p.m. Find out more about visiting hours and guidelines at UPMC Carlisle.