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For UPMC St. Margaret Visitors

COVID-19 Update

In response to the COVID-19 pandemic, UPMC is temporarily restricting visitors at all hospitals and facilities. We hope these changes will ensure the safety of our patients and staff. Also, we are temporarily suspending most volunteer hours at our facilities.

Visitor and Volunteer Restrictions

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Visiting Hours and Guidelines

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Visiting Hours at UPMC St. Margaret

Visitors are welcome in the hospital at any time with the patient's consent.

After 9 p.m., please enter the hospital by way of the Emergency Department and obtain a visitor badge. If you remain on the floor after 9 p.m., you must obtain a visitor badge from the resource nurse.

Intensive Care Unit (ICU)


-You can agree on visiting hours with the ICU medical and nursing staff.
-Visitors should call 412-784-4287 before entering the unit.
-ICU nursing staff will explain visitation guidelines. We ask all visitors to comply with the guidelines to ensure ideal patient care.


Intermediate Care Unit (IMCU)

-You can discuss visiting hours with the IMCU medical and nursing staff.
-Visitors should call 412-784-4324 before entering the unit.
-The IMC nursing staff will explain visitation guidelines. Please comply with these guidelines to ensure a high level of patient care.

Visitor Guidelines

We ask visitors to UPMC St. Margaret to observe the following general guidelines, as well as any others noted by your loved one’s patient care team:

  • Visitors must enter only the area they are visiting.
  • Use hand sanitizer before entering an inpatient care unit. For your convenience, hand sanitizer dispensers are located at the main entrances to the hospital and on each patient care unit.
  • Wash hands with soap and water before entering your loved one’s room.
  • No more than 2 people should visit with a patient at one time.
  • If you have a special request regarding visiting hours, talk with your loved one’s nurse.
  • Check with the nurse before offering a patient anything to eat or drink.

Children visiting UPMC St. Margaret

  • UPMC St. Margaret discourages children under the age of 12 from visiting. It's best that young children avoid exposure to infection.
  • An adult must escort any children under the age of 12 at all times. This rule applies in all rooms, lobbies, corridors, public restrooms, and the cafeteria.

To prevent infection

  • Visitors who have an active communicable infection — such as an upper respiratory, viral, or skin infection — or infectious diarrhea, should not visit. Doing so could compromise your loved one’s recovery.
  • People who are coughing, sneezing, or ill should not visit.
  • Please cover coughs or sneezes with your arm.
  • For infection control reasons, we do not permit live flowers, plants, and fresh fruit in critical care units. Check with your loved one’s nurse to see what we do allow.
  • Please do not use patient restrooms unless your loved one has a private room and gives consent.
  • When isolation is necessary, visitors must take all isolation precautions as the doctor or nurse directs.

Sometimes we may ask visitors to leave

We may ask you to leave the patient’s room if:

  • The doctor or nurse needs to examine the patient.
  • The patient’s condition has changed and requires care by a doctor or nurse.
  • The patient or care team member asks to be alone.