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View hospital services for patients and families while staying at UPMC West Shore.
The Lost and Found is maintained by our Security Services. It keeps records of all found items in our facility. Please report any missing items to your nursing staff or security immediately.
A catering associate will visit you at least once a day (usually between breakfast and lunch) to obtain your meal orders for upcoming meals. Printed menus are available for you to keep during your stay and highlight the specials for all meals. The menu also lists foods that are “Always Available” to create the best meal that meets your needs and taste buds. We are happy to make recommendations and will follow the diet prescribed by your doctor. Your catering associate also can be reached by telephone if he or she misses you in person.
Meal delivery is at predetermined times, and your catering associate will discuss these times with you. If you miss a meal, we will make every effort to make sure your needs are met.
Your family and friends may order a meal for you or multiple meals in advance with your catering associate. They also may order meals using the same menu and a guest voucher, which guarantees all the food arrives together. Guest vouchers may be bought from the cashier in the cafeteria during normal hours of operation.
If you have any general questions about meal service prior to your stay, please contact our call center, UPMC Phone Line, at 717-231-8900 between the hours of 9 a.m. and 5 p.m. or pn_corpcontactcenter@upmc.edu and one of our customer service representatives would be happy to assist you.
Our Spiritual Care Services are designed to meet the spiritual, emotional and religious needs of all our patients and their families.
Our spiritual care team is a group of caring and compassionate individuals who help patients and families draw upon the strength and wisdom of their faiths to:
Our clergy make regular visits to patients when requested. A member of the spiritual care team is on-call 24 hours a day to respond to patient needs.
Patients should inform a member of the patient's health care team if they desire a visit. Patient confidentiality and cultural needs are respected at all times.
A Chaplain is on call 24/7 for emergencies. Call the hospital operator at 717-782-3131 and ask for the chaplain on-call for the particular faith tradition and campus. UPMC West Shore Spiritual Care Services Staff have offices (Hours: 8 a.m. to 4:30 p.m.; M-F). For non-emergent needs contact:
Patients and families are welcome to use our chapel and meditation room at any time, day or night.
General visiting hours are from 9 a.m. to 9 p.m. Find out more about visiting hours and guidelines at UPMC West Shore.
Learn more about what to expect before your stay and after your stay at UPMC West Shore.
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