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UPMC Named One of the 2020 World’s Most Ethical Companies

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Taylor Andres
Communications Specialist II

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PITTSBURGH UPMC was named one of the 2020 World’s Most Ethical Companies by the Ethisphere Institute, a company focused on defining and advancing the standards of ethical business practices. This is the second straight year that UPMC has received this honor.


UPMC is one of 130 organizations on Ethisphere’s World’s Most Ethical Companies list, which spans 21 countries and 51 different industries. UPMC and UPMC Health Plan were recognized for a strong foundational commitment to compliance, values-based ethics, risk management, corporate governance programs, corporate social responsibility and sustainability. UPMC was one of only two organizations recognized in the Integrated Healthcare System category.


The Ethisphere Institute evaluated UPMC as an integrated health care delivery and finance system based on its Ethics Quotient® framework, which offers a quantitative way to assess a company’s performance in an objective and standardized manner. Scores are generated and weighted in five key categories: ethics and compliance program (35 percent), culture of ethics (20 percent), corporate citizenship and responsibility (20 percent), governance (15 percent), and leadership and reputation (10 percent).


“We are pleased to be recognized by Ethisphere for the second year in a row for our ethical foundation and commitment to leading by example, displaying our high level of integrity in everything we do,” said Diane Holder, executive vice president at UPMC and president and chief executive officer of UPMC Health Plan. “UPMC and UPMC Health Plan uphold the highest in ethical standards, operating with the highest level of business ethics while pursuing our mission-driven objectives of providing clinical excellence and patient-centered health care services to our community.”