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Doctor talking to patient

For Our Walk-in Patients

UPMC has you covered when and where you need care. Not sure where to start?

Urgent Care, Primary Care, or Emergency Department: Which One's Right for You?

Health Concern

Primary Care

Emergency Dept.

Urgent Care

Abdominal pain (mild)

Abdominal pain*

*If severe, visit the emergency department

Allergies

Asthma*

*If severe, visit the emergency department

Bleeding (heavy)

Breathing difficulties

Broken bones - minor*

*If severe, visit the emergency department

Bronchitis, pneumonia

Burns

Chest pain

Chronic health conditions

Colds and flu

Cough

Cuts and scrapes

Diarrhea/Stomachache*

*If severe, visit the emergency department

Earache

Heart attack

Infections (pink eye, urinary tract, other)

Life-threatening conditions

Shortness of breath

Sinus Infection

Skin conditions (poison ivy, rashes, irritations)

Sore throat

Sprains and strains

Stroke

Trauma or severe injury

Vomiting*

*If severe, visit the emergency department

Other Health Care Services

Health Concern

Primary Care

Emergency Dept.

Urgent Care

COVID-19 Tests

 

 

 

Flu shots

 

 

 

Immunizations

 

 

 

Preventive Care

 

 

 

Physicals (drivers' license, school, sports, work)

 

 

 

Screenings

 

 

 

Well visits

 

 

 


View table in downloadable PDF version.

Tips to Help You Get the Most from Your Prescheduled or Walk-In Visit

  • Prescheduled appointments are available during certain hours, seven days a week.
  • Please do not schedule more than one appointment on the same day for the same person and condition.
  • Only one prescheduled appointment time will be honored for the same patient on the same day.
  • Patients who preschedule an appointment will be seen as close as possible to their scheduled time, regardless of patient arrival time.
  • Arriving early for a prescheduled appointment may not expedite care.
  • Patients arriving late for prescheduled appointments may be considered walk-ins.
  • Walk-in patients are welcome at any time.
  • Walk-in patients are generally seen in the order they arrive.
  • Some patients may be seen ahead of others based on their medical needs.
  • Prescheduling an appointment online is not available at UPMC Urgent Care locations in central Pa. and western Maryland.