For Our Walk-in Patients

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Urgent Care, Primary Care, or Emergency Department: Which One's Right for You?

	Primary Care	Emergency Dept.	Urgent Care
Abdominal pain* *If severe, visit the emergency department		•
Allergies	•		•
Asthma* *If severe, visit the emergency department	•		•
Bleeding (heavy)		•
Breathing difficulties		•
Broken bones - minor* *If severe, visit the emergency department		•	•
Bronchitis, pneumonia	•		•
Burns		•
Chest pain		•
Chronic health conditions	•
Colds and flu	•		•
Cough	•		•
Cuts and scrapes	•		•
Diarrhea/Stomachache* *If severe, visit the emergency department	•	•	•
Earache	•		•
Heart attack		•
Infections (pink eye, urinary tract, other)	•		•
Life-threatening conditions		•
Shortness of breath		•
Sinus Infection	•		•
Skin conditions (poison ivy, rashes, irritations)	•		•
Sore throat	•		•
Sprains and strains	•		•
Stroke		•
Trauma or severe injury		•
Vomiting* *If severe, visit the emergency department	•	•	•

Other Health Care Services

	Primary Care	Emergency Dept.	Urgent Care
COVID-19 Tests			•
Flu shots	•		•
Immunizations	•
Preventive Care	•
Physicals (drivers' license, school, sports, work)	•		•
Screenings	•
Well visits	•

View table in downloadable PDF version.

Tips to Help You Get the Most from Your Prescheduled or Walk-In Visit

• Prescheduled appointments are available during certain hours, seven days a week.
• Please do not schedule more than one appointment on the same day for the same person and condition.
• Only one prescheduled appointment time will be honored for the same patient on the same day.
• Patients who preschedule an appointment will be seen as close as possible to their scheduled time, regardless of patient arrival time.
• Arriving early for a prescheduled appointment may not expedite care.
• Patients arriving late for prescheduled appointments may be considered walk-ins.
• Walk-in patients are welcome at any time.
• Walk-in patients are generally seen in the order they arrive.
• Some patients may be seen ahead of others based on their medical needs.
• Prescheduling an appointment online is not available at UPMC Urgent Care locations in central Pa. and western Maryland.