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Doctor talking to patient

For Our Walk-in Patients

UPMC has you covered when and where you need care. Not sure where to start?

Urgent Care, Primary Care, or Emergency Department: Which One's Right for You?

Primary Care

Emergency Dept.

Urgent Care

 Abdominal pain*

*If severe, visit the emergency department

     

Allergies

 

Asthma*
*If severe, visit the emergency department

 

 

Bleeding (heavy)

 

 

Breathing difficulties

 

 

Broken bones - minor*
*If severe, visit the emergency department

 

Bronchitis, pneumonia

 

 

Burns

 

 

Chest pain

 

 

Chronic health conditions

 

 

 

Colds and flu

 

 

Cough

 

 

Cuts and scrapes

 

 

Diarrhea/Stomachache*
*If severe, visit the emergency department

 

Earache

 

 

Heart attack

 

 

Infections (pink eye, urinary tract, other)

 

 

Life-threatening conditions

 

 

Shortness of breath

 

 

Sinus Infection

 

 

Skin conditions (poison ivy, rashes, irritations)

 

 

Sore throat

 

 

Sprains and strains

 

 

Stroke

 

 

Trauma or severe injury

 

 

Vomiting*
*If severe, visit the emergency department

 

Other Health Care Services

Primary Care

Emergency Dept.

Urgent Care

COVID-19 Tests

 

 

Flu shots

 

Immunizations

 

 

Preventive Care

 

 

Physicals (drivers' license, school, sports, work)

 

Screenings

 

 

Well visits

 

 


View table in downloadable PDF version.

Tips to Help You Get the Most from Your Prescheduled or Walk-In Visit

  • Prescheduled appointments are available during certain hours, seven days a week.
  • Please do not schedule more than one appointment on the same day for the same person and condition.
  • Only one prescheduled appointment time will be honored for the same patient on the same day.
  • Patients who preschedule an appointment will be seen as close as possible to their scheduled time, regardless of patient arrival time.
  • Arriving early for a prescheduled appointment may not expedite care.
  • Patients arriving late for prescheduled appointments may be considered walk-ins.
  • Walk-in patients are welcome at any time.
  • Walk-in patients are generally seen in the order they arrive.
  • Some patients may be seen ahead of others based on their medical needs.
  • Prescheduling an appointment online is not available at UPMC Urgent Care locations in central Pa. and western Maryland.