Mandatory Education Courses for All Volunteers

• If you are a UPMC employee, you MUST complete mandatory education through Learning, in HR Direct. UPMC employees MAY NOT use the links below to access mandatory education.
• If you are a designated non-employee working at a UPMC facility or providing services on behalf of UPMC, you may access mandatory education through the links below. Remember to review the educational content and complete the accompanying assessment or acknowledgement.
• It's important to note that after completing each test, you MUST select the "Continue" button on your passing results page to submit your completion record. This step is essential to receive credit for the course. Ensure you fill out and submit the form to receive credit for completing this education. (NOTE: This process does not apply to courses that are recommended but not required.)
• Failure to submit your completion record will result in not receiving credit, which will require you to revisit and complete the course again.

Mandatory Modules 

• Bloodborne Pathogens
• Compliance and Ethics Review
• Emergency Preparedness
• Environment of Care
• Harassment-Free Workplace
• Infection Prevention
• Information Security Awareness and Privacy Awareness
• Modeling Dignity and Respect for All at UPMC
• Recognizing and Reporting Abuse (unlicensed staff)
• Use of Plain Language
• Workplace Violence

Complete the appropriate course based on your work location:

• If you work at a location that delivers emergency department services: complete the course EMTALA: Emergency Medical Treatment and Labor Act
• If you work at a hospital with a Labor and Delivery Unit: complete the course Understanding Infant Security
• If you work at a Long-Term Care facility, Nursing Facility, Skilled Nursing Facility, Intermediate Care Facility, or a Hospital-Based Transitional Care Unit: complete the course: Understanding the Elder Justice Act