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A Message From Our Leadership

2019 - 2020 Community Benefits Report

Our Mission

UPMC's mission is to serve our community by providing outstanding patient care and to shape tomorrow's health system through clinical and technological innovation, research, and education.

Serving Our Communities is at the Heart of Everything We Do

The true strength of individuals, communities, and organizations is often revealed during times of great change.

Without a doubt, our country has never been put to a test like this past year, with the COVID-19 pandemic and social unrest our in our communities. Through it all, UPMC has held tight to its mission of service, and continues to be the health care resource that communities large and small count on. Our 91,000 employees stand with those on the front line in saving lives — a source of comfort for your family, friends, and neighbors.

As a world-class academic medical center, UPMC offers access to a wide range of resources that few other organizations can provide. We treat everyone who comes through our doors, and disproportionately serve the most vulnerable among us. We also reach out deep into the cities and towns we serve, and take our care, programs, and support services directly to the places where they are needed.

This Community Benefits Report highlights how UPMC goes beyond the expected — and changes lives in ways that are needed now, more than ever. While much has been done, there is still a great deal more to do, as we collectively rise to the challenges, remove barriers, redouble efforts to address disparities and inequities, and expand access to good health and high-quality care.

The diversity of thoughts, backgrounds, and ideas represented in our communities enriches us all, and provides a solid foundation to build a vibrant future. In the months and years to come, you can count on us to continue working toward a healthier tomorrow by putting wellness, knowledge, care, and opportunity within reach for everyone.

G. Nicholas Beckwith, III, Chairperson, UPMC Board of Directors
Jeffrey A. Romoff, President and CEO, UPMC

G. Nicholas Beckwith III and Jeffrey A. Romoff