If you are having a medical emergency, call 911 or go to the nearest emergency department for treatment.
UPMC provides a wide range of availability for both scheduled and urgent visits, but it varies by each provider and location.
To make an appointment:
Yes. Some providers, including many PCP's, can see you on the same day you make your appointments – both in-person and video visits.
You can also call our scheduling team at 1-800-533-8762 between 8 a.m. and 5 p.m. Monday through Friday.
UPMC accepts most major insurers, including:
If you have questions, call our helpline at 1-855‑646‑8762 or click here to learn more about in-network access to UPMC.
Yes. UPMC offers online scheduling for many primary and specialty care providers.
To get started, visit the UPMC Provider Directory to find and schedule care with a provider who fits your needs. Be sure that the filter for online scheduling is checked when you search.
If the provider doesn't offer online scheduling, you can call UPMC's scheduling team at 1-800-533-8762, Monday through Friday, from 8 a.m. to 5 p.m.
Yes.
Visit the UPMC Provider Directory to search and schedule with a provider, or tell us your desired provider when you fill out an appointment request.
You may need a doctor's referral when making an appointment with anyone other than your PCP.
Check with your health insurer to see if they require a referral.
Yes.
Many of our PCPs and specialists offer video visits that you can access from the comfort of home. To schedule, use your patient portal or visit the UPMC Provider Directory and search for a provider who fits your needs. To learn more about telemedicine at UPMC, click here.
The quickest way to schedule an appointment is to visit the UPMC Provider Directory and book an appointment online or call the provider’s office directly. If you fill out the general appointment request form, you can expect a phone call from our scheduling team within several business days.
If you must cancel an appointment, call your doctor's office as soon as you can. We can offer the time slot to other patients seeking care.
In many cases, you can schedule, manage, and cancel appointments through most of our UPMC patient portals.
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