Amenities at UPMC Hanover

• Private

Private bathrooms are available in most rooms and are equipped with handrails and grab bars for your safety.

We attempt to provide you with the type of accommodations you requested prior to admission. However, given the nature of our services and your specific needs, this may not always be possible. Even with advance notice, it is difficult at times to determine which rooms will become available on a given date. We hope you find your room comfortable.

An ATM is located in the Main Lobby at UPMC Hanover.

The Chapel is located on the 1st Floor of the hospital in the hallway between the Main Lobby and the Emergency Department. Patients and families are welcome to use our chapel and meditation room at any time, day or night.

To speak with our hospital chaplain, please call 717-316-3711.

• Learn more about dining options for visitors and staff.
• Learn more about dining options for patients.

To access our WiFi network in the hospital:

1. Ensure that the WiFi setting of the device is on.
2. Go to the “Chose a Network” setting or function on the device.
3. Select HH-Guest
4. Read and accept the Terms and Conditions.
5. Use the Internet.

Our gift shop, The Hospitality Shop, which originally opened in 1954, has been in its current location in the hospital Main Lobby since 1983. The Shop offers essentials such as toothbrushes, toothpaste, deodorant and other toiletry items, but they also offer a wide assortment of unique gifts. Snacks, scarves, bags, jewelry, greeting cards, balloons and plush animals are just some of the items available for purchase.

Proceeds from the Hospitality Shop sales enable the Auxiliary to contribute funds for educational programs and other special projects.

Contact Us

• Phone: 717-316-3145

Our Hours

Our temporary hours are:

• Monday through Friday – 9:30 a.m. to 4 p.m.
• Every third Saturday – 8 a.m. to Noon

Hospitality Care

The Hospitality Cart visits all patient care areas – except the OR and Critical Care – Monday through Friday, bringing good cheer and a variety of items for purchase from the Hospitality Shop.

Hotels Near UPMC Hanover

Holiday Inn Express Hanover
305 Wilson Ave.
Hanover, PA 17331

Learn more.

Hampton Inn Hanover
309 Wilson Ave.
Hanover, PA 17331

Learn more.

Super 8 by Wyndham Hanover
40 Wetzel Dr.
Hanover, PA 17331

Learn more.

Bourbon Hotel
1080 Carlisle St.
Hanover, PA 17331 

Altland House Inn & Suites
1 Center Square
Abbottstown, PA 17301

Learn more.

Cross Keys Inn
6138-6170 Lincoln Hwy.
New Oxford, PA 17350

Mail and packages will be delivered to patients by a hospital volunteer. Please note that flowers are prohibited in Intensive Care units. Any mail received after a patient's discharge will be forwarded to their home address.

Mail should be addressed to patients at:

UPMC Hanover
Patient Name
Room Number
300 Highland Avenue
Hanover, PA 17331

A variety of newspapers are available in vending machines located outside of the Visitors Entrance.

The services of a Notary Public are available from 8 a.m. to 4:30 p.m., Monday through Friday, by calling Ext. 2135 or 2154.

• Every room is equipped with a telephone for which there is a charge of $1.50 per day (no fee will be charged if you do not use the phone).
• Special equipment is available for hearing-impaired patients. Long distance calls must be billed either to a credit card number or to your home number.
• Remote control color television sets are available in all patient rooms.
• Access to public and commercial television programs is available at $1.50 per day (no fee will be charged if you do not use the television).
• Private television sets are not permitted in the hospital. You may play your own radio only if it is battery operated and has earphones.