Need a copy of your medical records?
To obtain copies of your medical records for yourself, another individual, or an organization, you must complete a signed authorization form.
You may complete the authorization form by either:
All completed authorization forms can be faxed to: 717-782-3671 OR sent to:
Health Information Department
Release of Information
PO Box 8700
Harrisburg, PA 17105
You can then give the completed authorization form to the individual or organization to whom you wish to give access to.
For questions, please contact UPMC Pinnacle Harrisburg Health Information at 717-782-3293.
You can access your medical records online and request additional medical records through your MyPinnacleHealth patient portal. Please click here to learn more.
Properly identifying patients is the first step in safety in any health care system. Improper identification can result in treatment errors and wrong-person procedures, as well as privacy violations, billing errors, insurance fraud and even identity fraud.
That's why UPMC Pinnacle requires all patients to show photo identification at registration. All patients age 18 or older are asked to present photo identification at registration.
Acceptable forms of ID include:
Please note that no one will be denied care if they don't have photo identification.
For patient safety purposes, we will be taking patient photos using a webcam to be applied to our emergency department's electronic medical record. The photo will be stored in your file to identify you on your next visit. We’ll only need to take your picture once.
UPMC Pinnacle does not provide copies of birth certificates. Copies can only be issued by the PA Department of Health, Division of Vital Records. Their website, health.pa.gov/MyRecords/Certificates contains details on how to obtain a copy of a birth certificate.
MyPinnacleHealth provides patients across the central Pa. region with secure access to their health information. It is the fastest way to send a message to your doctor, refill prescriptions, get test results, and schedule and manage appointments, including video visits.Log-In or Sign Up Today