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Information for Visitors to UPMC McKeesport

COVID-19 Update

In response to the COVID-19 pandemic, UPMC is temporarily restricting visitors at all hospitals and facilities. We hope these changes will ensure the safety of our patients and staff. Also, we are temporarily suspending most volunteer hours at our facilities.

Visitor and Volunteer Restrictions

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Visiting Hours at UPMC McKeesport

Family and friends are very important to the healing process.

To help accommodate the needs of our patients and visitors, we have an open visitation policy at UPMC McKeesport.

We do not limit visiting hours to any specific time frame, with the exception of the Behavioral Health Unit.

Behavioral Health visitation is available as follows:

  • 7 to 8:30 p.m. Monday to Friday
  • 1 to 2 p.m. and 7 to 8:30 p.m. Saturday, Sunday, and holidays
  • Additional times for visitation can be accommodated. Please coordinate with the treatment team by calling the unit at 412-664-2098.

Visitor Guidelines at UPMC McKeesport

Flexible visitation guidelines

Flexible visitation is an important aspect of patient- and family-centered care.

Please review the basic guidelines of flexible visitation below.

  • We may ask patients to host no more than two visitors at one time. This helps promote and maintain a quiet, soothing, healing environment.
  • An adult must be with children under the age of 12 at all times.
  • Each visitor who stays after 8 p.m. must obtain a visitor’s identification badge from the nursing supervisor or UPMC McKeesport Security.
  • At times, we may need to limit or restrict visitation due to clinical issues. We will inform patients when these circumstances arise.
  • We close incoming phone calls to patient rooms from 10 p.m. to 6 a.m. to allow patients to rest.
  • Patients have the right to decide who may and may not visit them. Or they can name a “support person,” who may or may not be a legal representative, to make decisions regarding visitors. Patients have the right to withdraw such consent at any time.

What to bring/what not to bring

  • UPMC McKeesport allows flowers in all patient rooms, except on the Critical Care Unit (CCU).
  • We allow Mylar balloons, but do not permit latex balloons.
  • Please check with the nurse before offering a patient anything to eat or drink.

To prevent infection

  • People who are coughing, sneezing, or ill must not visit.
  • Please cover coughs or sneezes with your arm.
  • All visitors should wash their hands upon entering and leaving patient rooms.
  • Please do not use patient restrooms unless your loved one has a private room and gives consent.
  • When we call for isolation, visitors must take all isolation precautions as the doctor or nurse directs.

Sometimes we must ask visitors to leave

We may ask visitors to leave a patient's room if:

  • The doctor or nurse needs to examine the patient.
  • The patient’s condition has changed and requires care by a doctor or nurse.
  • The patient or care team member asks to be left alone.