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Information for UPMC Mercy Visitors

Important COVID-19 Update

For the safety of patients and staff, UPMC is restricting visitors and volunteers at all hospitals and facilities. Learn about the most recent changes before visiting any UPMC care setting.

Visitor and Volunteer Restrictions

Patient Support Persons

General visiting hours for patient support persons are 9 a.m. to 7:30 p.m. daily for a majority of inpatient units. Some specialty care units observe different visiting hours. See below and check with your loved one’s nurse for additional information.

Medical/Surgical Intensive Care Unit

  • 9 a.m. to 7:30 p.m.

Intensive Care Unit

  • 9 a.m. to 7:30 p.m.

8A ICU

  • 9 a.m. to 7:30 p.m.

4F2

  • 9 a.m. to 7:30 p.m.

Trauma and Burn Center

  • 9 a.m. to 7:30 p.m.

Neuro-Step Down Unit (NSDU)

  • By appointment only during COVID restrictions
  • 9 a.m. to 7:30 p.m. (during usual times)

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