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UPMC Launches Veterans Care Services

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HARRISBURG, Pa. – UPMC has created a new Veterans Services program to assist veterans and their providers with referrals and coordination of care across the UPMC Pinnacle network, including appointment scheduling, test management, records requests between entities, and coordination directly with VA medical centers, all at no cost.

“In appreciation of their service to the nation, the UPMC Veterans Care Services is proud to help veterans get the health care they need,” said Philip Guarneschelli, president, UPMC Pinnacle. “We are a ‘one stop shop’ to help providers and patients manage their care between health care systems to provide timely and convenient access to care.”

Whether a veteran is newly diagnosed with a medical condition or simply needs a test that VA medical centers cannot conduct, the UPMC Veteran Care Services team can work directly with the VA location to receive the referral, provide the service, and return the patient back to the VA medical center as quickly and efficiently as possible.

The UPMC Veteran Care Services team are experts in managing the special needs of the veteran community and understand the uniqueness of the illnesses and injuries a veteran may have received during their time in service. Care coordination can be completed in central Pennsylvania through all UPMC Pinnacle hospitals, UPMC Hillman Cancer Centers, UPMC Heart and Vascular Institute offices, and specialty care services, including orthopaedics, imaging, pain management, neurology, and more.

Veterans must have approval from the VA medical center for care in the community. Once veterans see their primary care providers in the VA, they may request care at any UPMC location for their referral needs.

To speak with a Veteran Care Referral Coordinator, call 717-988-9355. For more information, visit