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Call Before A Crisis Becomes A Crisis | UPMC Western Psychiatric Hospital

resolve Crisis Services

Everyone experiences moments of crisis in life. You might be struggling with depression or substance abuse. Or maybe you’re overwhelmed by problems at work, feeling lonely, or having a conflict with a loved one. Whether your problem is large or small, talking with someone can help. Most of all, don’t wait for a problem to get out of control. Just call resolve Crisis Services for help at 1-888-796-8226.

Our walk-in crisis center is located at 333 North Braddock Ave.


For All Residents of Allegheny County

resolve is a 24-hour, 365-day crisis service that’s free to all Allegheny County residents. Our services are sponsored by both Allegheny County and UPMC Western Psychiatric Hospital.


We’re Here to Help You Through Your Crisis

You don’t have to go through your crisis alone. resolve Crisis Services is ready to help. Our 150-member crisis team provides:

  • Crisis counseling and support.
  • Referrals.
  • Intervention services for adults, teens, and their loved ones.

Our resolve services are available to you for any reason; a psychiatric diagnosis isn’t required.



About Our Crisis Services

24-hour hotline:

Call us anytime to speak with a trained clinician at 1-888-7-YOU-CAN (796-8226).

Mobile Crisis Team:

Our mobile crisis teams can travel anywhere within Allegheny County to respond to a crisis. They provide face-to-face support and will work to arrange further care and stabilization, if needed.

Walk-in center:

No appointment is needed to get help at our walk-in center. Walk in anytime to talk, get a break from daily stress, or have us connect you to more long-term care and support. We also offer residential services for those who qualify.

Walk-in Crisis Center

333 North Braddock Ave.
Pittsburgh, PA 15208

Services for children and teens:

We offer 24/7 crisis treatment, interventions, and home visits. For more information, call the resolve Crisis Services hotline at 1-888-796-8226.

Child and Adolescent Crisis Team Intervention Services (CACTIS)

CACTIS is part of resolve Crisis Services and provides crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral issues. CACTIS also provides support to children and adolescents who have been identified as being at high risk for psychiatric hospitalization or out-of-home placement. Crisis and support services are free to all children and adolescents who are residents of Allegheny County. For more information, call the CACTIS intake line at 412-864-5065.