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Caring for Our Community | UPMC Community Benefits Report

Offering Care and Hope to Those Who Need It Most

Caring for Our Neediest Neighbors

UPMC provides more care to the region’s vulnerable populations than any other hospital system. By responding with comprehensive services customized to local needs, we overcome geographic barriers and deliver the right care to individuals in the right ways.

Girl Sitting on StepsHelping the Homeless

In partnership with Bethlehem Haven, UPMC Mercy, UPMC Presbyterian, and UPMC Health Plan fund beds for homeless patients in need of ongoing medical care following a hospital admission. Individuals referred to Bethlehem Haven receive medical care, insurance support, supplies, medications, and affordable housing assistance.

UPMC cares for 7 out of 10 Medicaid patients in Allegheny County.

Opening Allegheny County’s First Combined Inpatient Detox and Rehab

UPMC McKeesport opened a 27-bed unit dedicated to detoxification and rehabilitation services for patients with substance abuse disorders, functioning as the only location in Allegheny County to integrate the two services.

Reaching Out to Refugees

Erie Refugee PhotoUPMC Hamot is collaborating with local organizations
to help improve the health of refugees and immigrants
who have settled in Erie County. Through a childbirth education program for non-native English speakers, UPMC offers prenatal classes, facility tours, and materials translated into Somali, Spanish, and Swahili.

UPMC cares for 8 out of 10 pediatric patients from low-income families in Erie, Lawrence, McKean, Mercer, and Venango counties.

UPMC Care for 8 out of 10 patients with behavioral health needs in Bedford and Blair counties.


UPMC cares for 8 out of 10 patients with behavioral health needs in Bedford and Blair counties.

Supporting First-Time Moms

Supporting First-Time Moms ImageThrough the Nurse-Family Partnership program, UPMC Susquehanna, UPMC Pinnacle, and UPMC Jameson help pair income-eligible women, pregnant with their first child, with a nurse from early on in pregnancy until the child’s second birthday. Through home visits, nurses provide support and guidance to moms to improve pregnancy outcomes, child development, and the economic self-sufficiency of the family.

UPMC Susquehanna hospitals care for 7 out of 10 seniors in the region.

Providing Access to Free Mammograms

Providing Access to Free Mammograms ImageUPMC Pinnacle provides women who are uninsured or underinsured with access to free, potentially life-saving mammograms. An annual mammogram, along with a yearly clinical exam and monthly self-exam, can help with early detection of breast cancer and provide the best chance for recovery.

UPMC cares for 7 out of 10 babies born to low-income families in the Harrisburg region.

Responding to Those Who Need Our Help Now

Smart Choices: Having the Talks That Save Lives

Substance abuse is one of the country’s most critical health challenges. But most efforts to treat it focus on adults who are already battling addiction — not children who could become addicted.

UPMC is taking a different approach. The Screening Motivational Interviewing and Referral to Treatment (SMART) Choices program identifies at-risk kids between the ages of 11 and 18 during annual well-child visits to UPMC Children’s Community Pediatrics (CCP) offices.

If the doctor sees a problem developing, a conversation takes place about how to avoid getting in trouble with substances or how to stop using them.

Rural area

Behavioral health conditions are ranked by local community leaders as the most important health need.

UPMC Western Psychiatric Hospital provides care through a network of more than 55 unique locations and links individuals and agencies across Pennsylvania with experts in Pittsburgh through virtual care visits.

Helping Rural Areas Address Opioid Addiction

Serving as a major resource in tackling the opioid epidemic, UPMC is working in concert with county substance use agencies and the Pennsylvania Department of Drug and Alcohol Programs to bring evidence-based treatment to local communities — increasing access to potentially life-saving care. In Erie, Blair, Lycoming, and Clinton counties, UPMC is supporting the development of a hub-and-spoke model to help providers deliver Medication-Assisted Treatment (MAT) to residents battling opioid use disorders, using an award from the federal Substance Abuse and Mental Health Services Administration.