2024-2025 Annual Community Report
UPMC believes health care is more than hospitals, doctors, and nurses. It’s having enough to eat, a place to live, and a world where you can thrive.
Every day, we address barriers that stand in the way of improving lives in the communities we serve.
Discover How UPMC Is Making a Difference
We invite you to watch our 2024–2025 Annual Community Report video — a powerful look at how UPMC is bridging gaps in care, advancing medical innovation, and investing in the health and well-being of the communities we serve.
From expanding access to care and serving the most vulnerable, to addressing the social and economic factors that impact health and contributing nearly $2 billion in community benefits, this year’s report reflects our unwavering commitment to those who count on us.
2024-2025 Annual Community Report
A Message from Leadership
Bridging Gaps and Giving Back
At the core of UPMC's mission is an unwavering commitment to deliver exceptional care and make a lasting contribution to our communities.
Every day, we work to improve the health of our neighborhoods by investing in thousands of local programs that address social determinants of health, including food insecurity, workforce development, and access to high-quality health care.
Learn more about the life-changing impact our community programs and partnerships are having every day:
UPMC Contributes More Than You Realize
In 2024, UPMC provided more than $5 billion in community benefits, including nearly $2 billion for contribution categories on IRS Form 990 Schedule H.
Our broader community impact includes local, state, and federal taxes paid, unreimbursed Medicare costs, and investments in facilities, equipment, and technology.
Going Above and Beyond
UPMC contributes more than its fair share in Pennsylvania:
- Charity Care and Costs for Those in Need
- UPMC provides nearly one-quarter of hospital charity care in Pennsylvania, but cares for 18 percent of patients in the Commonwealth.
- Health and Wellness Programs and Charitable Contributions
- UPMC provides more funding for community health programs than any other health system in Pennsylvania.
- Medical Research and Education
- UPMC contributes more than half of all hospital-funded research in the state.
UPMC Mobile Health Center
UPMC unveiled its new Mobile Health Center designed to bring high-quality health care directly to rural communities across north central Pennsylvania. This helps individuals facing transportation barriers, or other circumstances, to receive the care they need. Learn more about this initiative.
Building Stronger, Healthier Communities
At UPMC, life changing means putting people and communities first. Every day, our 100,000 employees work to provide essential resources across the region.
Reaching Out in So Many Ways
UPMC is enhancing health and wellness through more than 3,000 free and subsidized community programs, including:
- Immunizations, screenings, home visits, and transportation.
- Support for seniors, children, new moms, and people with disabilities.
- Emergency preparedness, access to healthy foods, cancer awareness, and job readiness training.
Addressing Food Insecurity
UPMC partners with 412 Food Rescue, which battles two problems: food waste and food insecurity. Through its work, 412 Food Rescue collects food that would otherwise go to waste and delivers it to people in need. Read the full story.
Learn More About Our Community Partnerships
Leading the Way for Research and Education
UPMC is recognized globally as a leader in groundbreaking research and medical education.
UPMC partners with the University of Pittsburgh to combine unmatched innovation, research, and clinical expertise with a deep commitment to putting people at the heart of everything we do.
Medical Assistant Trainee Program
Students enrolled in the UPMC Medical Assistant paid training program undergo clinical rotations, didactic skills modules, a cost-free MA certification exam, an externship placement at a UPMC in Central Pa. outpatient clinic, and support in applying for and beginning a permanent position. Read the full story.
Creating Jobs and Investing in Communities
More than $50 Billion Economic Impact
UPMC accounts for more than a quarter of the statewide economic impact of Pennsylvania hospitals.
Eagle's Nest Leadership Corporation
UPMC Hamot has been a proud partner of Eagle’s Nest Leadership Corporation since 2016. Eagle’s Nest provides Erie residents with job skills training and entry-level employment opportunities at UPMC Hamot. Read stories from some of the graduates.