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UPMC Fast Facts: Commitment to the Community

As the region’s health care leader, UPMC is committed to improving the health and well-being of its communities.

Download UPMC Community Benefits Fast Facts (PDF)

Giving Back and Improving Lives

$1.5 billion — in IRS-defined community benefits in Fiscal Year 2021

Annually, UPMC contributes more than $1 billion to make our communities healthier. This amounts to more than 15 percent of UPMC's net patient revenue — a level substantially higher than most peers regionally, statewide, and nationally.

Contributions include:

$444 million — Charity Care and Costs for Those in Need

Committing more to charity care than any other health system in Pennsylvania:

  • $101 million in charity care – UPMC cares for 18 percent of patients in Pennsylvania, but provides more than one quarter of hospital charity care in the Commonwealth.
  • $343 million to cover unreimbursed costs for Medicaid beneficiaries and other subsidized care

$473 million — Health Programs and Charitable Contributions

Enhancing health and wellness through more than 3,000 free and subsidized programs:

  • Immunizations, medications, home visits, and transportation
  • Support for seniors, children, and people with disabilities
  • Emergency preparedness, smoking cessation, and cancer prevention

$593 million — Medical Research and Education

Sponsoring 99 percent of all hospital-funded research in western Pennsylvania:

  • $367 million in direct medical research funding primarily at the University of Pittsburgh
  • $226 million in medical education programs to foster the next generation of physicians, nurses, pharmacists, and other health care professionals

UPMC Insurance Services

  • UPMC Health Plan is among the nation’s fastest-growing health plans, with more than 4 million members. It offers coverage to individual and group health plan members; seniors; low-income individuals and families; as well as those with disabilities. Products include UPMC for Life, UPMC for You, UPMC for Kids, UPMC Community HealthChoices, and Community Care Behavioral Health Organization, which is the largest Medical Assistance Behavioral Health company in Pennsylvania — with 1.3 million members in 43 counties.
  • UPMC for You is the largest Medical Assistance managed care insurer in western Pennsylvania, and continues to expand statewide.

UPMC cares for a disproportionate share of high-need patients:

  • 8 out of 10 substance use patients in Allegheny County
  • 6 out of 10 babies born to low-income families in Dauphin County
  • 8 out of 10 pediatric patients from low-income families in Erie, Lawrence, McKean, Mercer, and Venango counties
  • 7 out of 10 of the area’s Medicaid patients are cared for in Bedford, Blair, and Somerset counties
  • 7 out of 10 seniors in Clinton, Lycoming, Potter, and Tioga counties

UPMC is a powerful engine of progress, growth, and prosperity.

$46 Billion Economic Impact

UPMC's operations have a multiplier effect that ripples through local economies. Every dollar directly spent by UPMC results in more than twice as much impact.

UPMC's impact on the region's economy nearly doubled in five years, from $26 billion in 2015 to $46 billion in 2020.

$966 Million in Taxes Paid

A nonprofit, UPMC contributes substantially each year through taxes and assessment fees, including property, sales, income, and employer taxes. In 2021, UPMC paid:

  • Federal, $448 million
  • State, $464 million
  • Local, $54 million

More than 90,000 Employees

UPMC is Pennsylvania’s largest nongovernmental employer.

$293 Million in Diversity Spending

UPMC supports minority and women-owned businesses.

UPMC Is Addressing the Needs of Communities and Making Them Stronger

UPMC is deeply rooted in its communities, and provides more than 3,000 established programs focused on prevention and healthy living, behavioral health, chronic disease management, and navigating resources. UPMC continues to extend its outstanding health care services to many diverse communities throughout the region.

Meeting Community Needs During Times of Crisis

While navigating the complexities of the pandemic, UPMC continued to address identified health needs by developing innovative approaches and strategies to engage with communities. UPMC temporarily suspended or modified in-person programs to promote social distancing, educated the community about the health risks of COVID-19, increased access to telehealth services, established COVID-19 testing and vaccine sites, and worked with state and local leaders to deliver COVID-19 vaccines. UPMC also reached out to patients and members in underserved areas, and continues to mobilize resources in communities where health disparities are the greatest.

Expanding Behavioral Health and Substance Use Treatment Services

UPMC continues to address behavioral health needs through a wide variety of services. Efforts include expanding access through better integration of medical and behavioral health care, as well as programs in primary, pediatric, and specialty settings. To increase awareness and to support individuals impacted by substance use disorders, UPMC is deploying innovative methods to reach rural and underserved areas, taking care directly to patients in need.

Caring for Rural Communities

UPMC is pioneering innovative care models in rural communities. For example, UPMC Kane was the first in Pennsylvania to launch a Tele-Emergency Department, in which highly trained advance practice providers (APPs) at UPMC Kane coordinate with board-certified emergency medicine physicians at UPMC Hamot. Across the system, UPMC is making significant strides to expand access to specialty care by using telehealth and adding new facilities — connecting patients to UPMC’s comprehensive health programs, and focusing efforts on the unique needs of cancer patients, children, women, and seniors.

Reducing Health Inequities in Underserved Communities

UPMC recognizes a broad range of efforts are needed to address the factors that contribute to health disparities. Across the region, UPMC is addressing economic and social barriers to health, and deploying programs and initiatives that promote health equity. Efforts include promoting employment opportunities, connecting people with resources for food and housing, offering language assistance, extending medical care to unsheltered individuals, and providing free or subsidized transportation.

About UPMC

A $26 billion health care provider and insurer, Pittsburgh-based UPMC is inventing new models of patient-centered, cost-effective, accountable care. The largest nongovernmental employer in Pennsylvania, UPMC integrates more than 95,000 employees, 40 hospitals, 800 doctors’ offices and outpatient sites, and a more than 4.5 million-member Insurance Services Division, the largest medical insurer in western Pennsylvania. In the most recent fiscal year, UPMC contributed $1.5 billion in benefits to its communities, including more care to the region’s most vulnerable citizens than any other health care institution, and paid more than $900 million in federal, state and local taxes. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialization arm, UPMC Enterprises, and through UPMC International. U.S. News consistently ranks UPMC Presbyterian Shadyside among the nation’s best hospitals in many specialties and ranks UPMC Children’s Hospital of Pittsburgh on its Honor Roll of Best Children’s Hospitals. For more information, go to