As the region’s health care leader, UPMC is committed to improving the health and well-being of its communities.
$1.5 billion — in IRS-defined community benefits in Fiscal Year 2021
Annually, UPMC contributes more than $1 billion to make our communities healthier. This amounts to more than 15 percent of UPMC's net patient revenue — a level substantially higher than most peers regionally, statewide, and nationally.
Committing more to charity care than any other health system in Pennsylvania:
Enhancing health and wellness through more than 3,000 free and subsidized programs:
Sponsoring 99 percent of all hospital-funded research in western Pennsylvania:
UPMC's operations have a multiplier effect that ripples through local economies. Every dollar directly spent by UPMC results in more than twice as much impact.
A nonprofit, UPMC contributes substantially each year through taxes and assessment fees, including property, sales, income, and employer taxes. In 2021, UPMC paid:
UPMC is Pennsylvania’s largest nongovernmental employer.
UPMC supports minority and women-owned businesses.
UPMC is deeply rooted in its communities, and provides more than 3,000 established programs focused on prevention and healthy living, behavioral health, chronic disease management, and navigating resources. UPMC continues to extend its outstanding health care services to many diverse communities throughout the region.
While navigating the complexities of the pandemic, UPMC continued to address identified health needs by developing innovative approaches and strategies to engage with communities. UPMC temporarily suspended or modified in-person programs to promote social distancing, educated the community about the health risks of COVID-19, increased access to telehealth services, established COVID-19 testing and vaccine sites, and worked with state and local leaders to deliver COVID-19 vaccines. UPMC also reached out to patients and members in underserved areas, and continues to mobilize resources in communities where health disparities are the greatest.
UPMC continues to address behavioral health needs through a wide variety of services. Efforts include expanding access through better integration of medical and behavioral health care, as well as programs in primary, pediatric, and specialty settings. To increase awareness and to support individuals impacted by substance use disorders, UPMC is deploying innovative methods to reach rural and underserved areas, taking care directly to patients in need.
UPMC is pioneering innovative care models in rural communities. For example, UPMC Kane was the first in Pennsylvania to launch a Tele-Emergency Department, in which highly trained advance practice providers (APPs) at UPMC Kane coordinate with board-certified emergency medicine physicians at UPMC Hamot. Across the system, UPMC is making significant strides to expand access to specialty care by using telehealth and adding new facilities — connecting patients to UPMC’s comprehensive health programs, and focusing efforts on the unique needs of cancer patients, children, women, and seniors.
UPMC recognizes a broad range of efforts are needed to address the factors that contribute to health disparities. Across the region, UPMC is addressing economic and social barriers to health, and deploying programs and initiatives that promote health equity. Efforts include promoting employment opportunities, connecting people with resources for food and housing, offering language assistance, extending medical care to unsheltered individuals, and providing free or subsidized transportation.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide more than $1 billion every year in community benefits, more than any other health system in Pennsylvania. Our 95,000 employees — including more than 5,000 physicians — care for patients across 40 hospitals and 800 doctors’ offices and outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers 4.5 million members with a focus on providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.