Patient Feedback Request

We appreciate and value you and your health here at UPMC in South Central Pa. To help us continue our high quality service, we invite you to take a minute to provide your feedback about your experience.

Our goal is to provide quality care. We would like you to take a minute to share your experience with us. If you were happy with your recent care, we ask you to leave a review online for UPMC in South Central Pa. This will give us the opportunity to highlight the great care you received with others and our staff.

If we did not meet your expectations, please leave us your feedback so we can address your concern and help improve the experience for the future.

Below are all the options you can use to provide us feedback.

• You can provide a review of the location where you received your care or find our system page on Google, Facebook, or another 3rd party site of your choice
• If you have a concern, complaint or question you can provide feedback directly to our patient representatives via this online form or by calling 717-782-5503

Additional Options:

• The Pennsylvania Department of Health is also available to assist you with any questions or concerns about your hospital care. You can reach the Department of Health by calling: 800-254-5164 or writing:
  Acute and Ambulatory Care Services
  Pennsylvania Department of Health Room 532 Health and Welfare Building
  625 Forster Street
  Harrisburg, PA 17120
• You may also contact The Joint Commission, a hospital accreditation organization at:
  The Joint Commission
  Office of Quality Monitoring
  One Renaissance Boulevard
  Oakbrook Terrace, IL 60181
  800-994-6610 or complaint@jointcommission.org
• UPMC Pinnacle Patient Representative
  Patient Representatives Office
  UPMC Pinnacle, PO Box 8700
  Harrisburg, PA 17105-8700
  717-782-5503 or complete our online form