Skip to Content
800-533-8762
  • Careers
  • Newsroom
  • Health Care Professionals
  • About Us
  • Contact Us
UPMC
  • Find a Doctor
  • Services
    • Frequently Searched Services
    • Frequently Searched Services
      Allergy & Immunology Behavioral & Mental Health Cancer Ear, Nose & Throat Endocrinology Gastroenterology Heart & Vascular Imaging Neurosciences Orthopaedics
      Physical Rehabilitation Plastic & Reconstructive Surgery Primary Care Senior Services Sports Medicine Telemedicine Transplant Surgery Walk-In Care Weight Management Women’s Health
      See all Services
    • Services by Region
    • Find a UPMC health care facility close to you quickly by browsing by region.
      UPMC in Western Pa. Western Pa. and New York
      UPMC in Central Pa. Central Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Services
  • Locations
    • Locations by Type
    • Locations by Type
      UPMC hospitals
      Hospitals
      Physical Therapy
      Physical Therapy
      Urgent care
      Walk-In Care
      UPMC Outpatient Centers
      Outpatient Centers
      UPMC Imaging Services
      Imaging
      Community Health Centers
      Community Health Centers
      See All Locations
    • Locations by Region
    • Locations by Region
      UPMC in Southwest Pa. Southwest Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Northwest Pa and Ny. Northwest Pa. & Western N.Y.
      UPMC in West Central Pa. West Central Pa.
      UPMC in Central Pa. Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Locations
  • Patients & Visitors
    • Patient & Visitor Resources
    • Patient & Visitor Resources
      Patients and Visitors Resources Pay a Bill Classes & Events Medical Records Health Library Patient Information
      Patient Portals Privacy Information Shared Decision Making Traveling Patients Visitor Information
      Man uses mobile phone
      Pay a Bill
      Nurse reviews medical chart
      Request Medical Records
  • Patient Portals
  • Find Covid-19 updates
  • Schedule an appointment
  • Request medical records
  • Pay a bill
  • Learn about financial assistance
  • Find classes & events
  • Send a patient an eCard
  • Make a donation
  • Volunteer
  • Read HealthBeat blog
  • Explore UPMC Careers
Skip to Content
UPMC
  • Patient Portals
  • For Patients & Visitors
    • Find a Doctor
    • Locations
    • Patient & Visitor Resources
    • Pay a Bill
    • Services
    • More
      • Medical Records
      • Financial Assistance
      • Classes & Events
      • HealthBeat Blog
      • Health Library
  • About UPMC
    • Why UPMC
    • Facts & Stats
    • Supply Chain Management
    • Community Commitment
    • More
      • Financials
      • Support UPMC
      • UPMC Apps
      • UPMC Enterprises
      • UPMC International
  • For Health Care Professionals
    • Physician Information
    • Resources
    • Education & Training
    • Departments
    • Credentialing
  • Careers
  • Contact Us
  • Newsroom
  • UPMC >
  • UPMC in Central Pa. >
  • Patients & Visitors >
  • Billing & Insurance
Patients & Visitors
Billing & Insurance
Enrollment specialists
Price Estimates
Charity Care
Contact Us
Insurance Information
Pay
Standard Charges
Caregiver & Family Support
Why I Chose UPMC in Central Pa.
Patient Feedback Request
Medical Records Request
Preparing for a Visit
Patient Support & Concerns
Patients & Visitors
Billing & Insurance
Enrollment specialists
Price Estimates
Charity Care
Contact Us
Insurance Information
Pay
Standard Charges
Caregiver & Family Support
Why I Chose UPMC in Central Pa.
Patient Feedback Request
Medical Records Request
Preparing for a Visit
Patient Support & Concerns

Chat Keywords List

  • cancel or exit: Stops your conversation
  • start over: Restarts your current scenario
  • help: Shows what this bot can do
  • terms: Shows terms of use and privacy statement
  • feedback: Give us feedback
Continue
Chat with UPMC
RESTART
MENU
CLOSE

Billing and Insurance

NOTICE: How much does COVID-19 testing cost?

The Coronavirus Aid, Relief, and Economic Security (CARES) Act requires providers to list the “cash price” of COVID-19 tests on their public websites. UPMC’s standard charge for a COVID-19 diagnostic lab test is $155. If you have insurance, most plans will waive cost-sharing for COVID-19 testing, so there should be no out-of-pocket cost to you for this test. Please contact your insurer if you have questions about your plan. Similarly, if you do not have insurance you will not have an out-of-pocket cost for the COVID-19 diagnostic lab test. The CARES Act provides a financial support mechanism for hospital and providers that conduct COVID-19 diagnostic testing on uninsured patients during the public health emergency.

At UPMC in central Pa.  we want you to fully understand all the charges on your hospital bill. We are available to answer any question you may have, either online or on the phone at 717-231-8989 or 877-499-3899.

Use our online tool to get a price estimate.

Contact us online if:

  • You have a question about your hospital bill.
  • You feel there is an error on your hospital bill.
  • You want to give additional insurance information.
  • You need financial assistance in paying for services.

In some cases, we may not be able to answer your questions immediately, but we will call back with an answer as soon as possible.

Understanding Your UPMC Bill

We will bill your insurance on your behalf, but it is your responsibility to ensure the payment of your hospital bill.

Your bill from UPMC in central Pa.  Hospitals will include charges for the following items:

  • Room and Board – These charges will reflect the cost of your room. Examples of room type include semi-private, private, intensive care or coronary. The room charge includes your nursing care, meals, laundry and housekeeping.
  • Ancillary Services – Includes the cost of medication, rehabilitation services, radiology services and all diagnostic testing.
  • Supplies – Includes the cost of all supplies necessary to treat your condition.

Additional Bills

UPMC in central Pa. does not bill you for services provided by your private physician, anesthesiologist or other independent medical professionals, including physicians and other specialists who interpret certain tests such as pathology results, X-rays and EKGs.

You will receive separate bills from these providers, and you should contact them if you have questions about their bills.

Copies of Your Bill

Please call a customer service representative at 717-231-8989 or 877-499-3899 if you need a copy of your itemized UPMC bill, which will be sent to you at no charge.

If you need more than one copy of your itemized bill, there is a charge of $5 for each outpatient bill and $10 for each inpatient bill. The copy will be sent to you after the fee is paid.

Payment Arrangements

Anyone who requires emergency services at UPMC  hospitals in central Pa. will be treated regardless of his or her ability to pay.

  • Uninsured – Patients that do not have an urgent or emergency need for treatment will need to discuss a financial arrangement with a financial counselor prior to receiving services.
  • Insured – Patients with out-of-pocket financial responsibilities for deductibles, coinsurance and co-pays, may be asked for payment at time of service. Download a List of Insurances We Accept (PDF).
  • Financial Aid – Based on eligibility, is offered through our Charity Care Policy.

If you have any questions about the estimated charges for treatment you require or you need to set up a payment plan, please contact our Customer Service area at 717-231-8989 or 877-499-3899. They will connect you with one of our Financial Counselors should their assistance be needed.

UPMC  hospitals are committed to treating patients who have financial needs with the same dignity and consideration that is extended to all of its patients, consistent with the Mission of the UPMC in central Pa. 

Connect with the UPMC Central PA Portal app 24/7

Login or Sign Up for UPMC Central PA Portal

The UPMC Central PA Portal provides patients with convenient and secure access to their health information right at their fingertips. View test results. Get virtual care. Message your care team. Schedule and manage appointments. And much more.

Log-In or Sign Up Today

Contact UPMC

Contact UPMC

When it comes to health care for you and your family, UPMC is here. It's easy to find the right doctor, health screenings, programs, classes, and more.

Contact UPMC in central Pa.
UPMC
200 Lothrop Street Pittsburgh, PA 15213

412-647-8762 800-533-8762

Patients And Visitors
  • Find a Doctor
  • Locations
  • Pay a Bill
  • Patient & Visitor Resources
  • Disabilities Resource Center
  • Services
  • Medical Records
  • No Surprises Act
  • Price Transparency
  • Financial Assistance
  • Classes & Events
  • Health Library
Health Care Professionals
  • Physician Information
  • Resources
  • Education & Training
  • Departments
  • Credentialing
Newsroom
  • Newsroom Home
  • Inside Life Changing Medicine Blog
  • News Releases
About
  • Why UPMC
  • Facts & Stats
  • Supply Chain Management
  • Community Commitment
  • Financials
  • Supporting UPMC
  • HealthBeat Blog
  • UPMC Apps
  • UPMC Enterprises
  • UPMC Health Plan
  • UPMC International
  • Nondiscrimination Policy
Life changing is...
Follow UPMC in Central Pa.
Follow UPMC
  • Contact Us
  • Website/Email Terms of Use
  • Medical Advice Disclaimer
  • Privacy Information
  • Active Privacy Alerts
  • Sitemap
© 2025 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit healthwise.org
Find Care
Providers
Video Visit
Portal Login