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Behavioral Health Services at UPMC Western Maryland

UPMC Western Maryland Behavioral Health provides an expanding continuum of Behavioral Health Services to the tri-state region. Services are available for normal life transitions and stress reactions through conditions that require acute inpatient care. Both psychiatric and addiction disorder services are available on an emergency basis 24 hours a day in an Emergency Room setting, or in a traditional inpatient or outpatient environment.

Behavioral Health Services

  • Our Crisis Hotline addresses urgent or emergency needs: 240-964-1399
  • Counselors are available 24 hours per day, 365 days per year to provide face-to-face or crisis line intervention
  • Behavioral Health discharge planning, including referrals to outpatient community resources
  • Traditional non-emergency behavioral health services
  • Patient portal

Emergency Behavioral Health Services

Emergency Behavioral Health Services provide a professional counselor who is available 24 hours a day, every day of the year in the UPMC Western Maryland Emergency Department. Our counselors are specialized in the provision of crisis assessment and intervention for individuals who present emotional, psychiatric or addiction-related issues.

You and your loved one may be interviewed to determine the presenting problems, obtain a brief history of the problem, and evaluate the degree of stress and decompensation. All of our patients are medically examined by an Emergency Department provider before seeing the counselor. After the counselor completes the evaluation and determines a disposition, you will be referred to the least restrictive level of care. A psychiatrist is available on-call for consultation if needed. This service is the official Prescreening Site for Crisis Assessment and Evaluation for Allegany County, Maryland.

Contact us

  • Crisis Phone Line: 240-964-1399
  • UPMC Western Maryland Clinical Manager: 240-964-8589

Location

UPMC Western Maryland
Emergency Department
12500 Willowbrook Rd.
Cumberland, MD 21502

Hours

  • Open 24 hours a day

Inpatient Behavioral Health Services

UPMC Western Maryland has a 17-bed inpatient unit for acute psychiatric illnesses and medically-necessary detoxification services. Our team takes an integrative, multidisciplinary approach to treat every patient. We give an individualized treatment plan and support our highly-skilled clinical team to stabilize symptoms and develop the necessary coping skills to safely return to the community. Our patient and family education also sets the stage for a continued course of recovery.

Planning for discharge and follow-up care begins at admission and continues throughout your stay. After stabilizing the acute illness, the team helps to transition you to an appropriate outpatient program or facility for continued treatment.

During an inpatient stay, our Behavioral Health team offers various treatment approaches including:

  • Multiple, daily therapeutic group sessions
  • Medication
  • Family meetings, if appropriate
  • Care coordination
  • Medically-necessary detox services
  • Patient and family education
  • Linkage to community resource

Contact us

  • Inpatient Behavioral Health Services, Nurse Manager: 240-964-2200

Location

UPMC Western Maryland
12500 Willowbrook Rd.
Cumberland, MD 21502

Hours

  • Open 24 hours a day

Outpatient Behavioral Health Services

Medication Management Services

We provide Outpatient Behavioral Health services to residents in the tri-state area. Our diverse group of psychiatrists and nurse practitioners covers a wide spectrum of expertise in meeting the needs of our community. Quality treatment includes assessment, treatment planning, and therapeutic medication management services. Our medical team provides a strong continuum of care to both the Intensive Outpatient Service and Inpatient Behavioral Unit. At UPMC Western Maryland, our licensed clinical social workers and licensed clinical professional counselors provide intake evaluations, as well as individual psychotherapy.

Contact

  • 240-964-8585

Outpatient Therapy Services

UPMC Western Maryland Outpatient Behavioral Health Services provides adult patients with brief, solution-focused treatment for individuals who have a behavioral health issue with mild to moderate systems. Services begin with a behavioral health assessment, after which the individual will be referred to the most appropriate level of care. We may offer individual and/or group therapy, medication management, case management, and coordination with other treatment providers. Ongoing medication management may be provided.

Contact

  • 240-964-8585, extension 3

Outpatient Licensed Addictions Clinic – Specializing in Opioid Addictions

UPMC Western Maryland Outpatient Behavioral Health Services provides you or your loved ones with medication-assisted treatment, along with therapy services for treatment of opioid addiction. You will have a comprehensive assessment to determine the most appropriate level of care and treatment recommendations. All counseling services are provided by Masters Level prepared licensed professionals. Opioid treatment programs provide medication-assisted treatment (MAT) if you are diagnosed with an opioid-use disorder.

Contact

240-964-8585, extension 3

Location

Medical Arts Center
12502 Willowbrook Rd., Suite 380
Cumberland, MD 21502


Intensive Outpatient Program

Our Intensive Outpatient Program (IOP) is a multidisciplinary program. We provide assessment, individual, and group therapy services to individuals in acute crisis situations (who do not require inpatient treatment but require rapid access to care). The program is primarily a group therapy program, with adjunctive individual therapy and psychiatry services as needed.

The IOP treatment is facilitated by Masters Level, licensed mental health professionals. The program provides high-quality treatment in a group format that has three elements: educational, insight-oriented therapy, and experiential. The focus is on building life skills that can enhance communication, improve cognitive functioning, facilitate improved coping strategies and promote stabilization.

Contact us

  • 240-964-8585

Location

Medical Arts Center
12502 Willowbrook Rd., Suite 380
Cumberland, MD 21502

Hours

  • Monday through Friday – 9:30 a.m. to 12:30 p.m.

Employee Assistance Program through Life Solutions

The Employee Assistance Programs are designed to help support employees through trying times in their lives. We provide Employee Assistance Programs (EAP) for many employers in the region. If you are interested in learning more about how your employees can benefit, please contact our EAP Program Director: 240-964-8570.

For UPMC Western Maryland employees please contact Life Solutions: 800-647-3327.


Center for Hope and Healing

Learn more about UPMC Western Maryland's Center for Hope and Healing.


UPMC Western Maryland

UPMC Western Maryland exterior

12500 Willowbrook Rd.
Cumberland, MD 21502

Contact Us
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