MyUPMC connects you to your electronic medical record at UPMC. With MyUPMC, you can communicate directly with a provider, view upcoming and past appointments, check test results, and pay a bill with just a few simple clicks. Sign up for a MyUPMC account or download the free MyUPMC app from your app store to access your care from anywhere.
Schedule Appointments
- From your Quick Actions, click Schedule Appointment.
- Select the UPMC provider you want to see and answer a series of appointment-related questions.
- Select the reason for your visit.
- Select a location and click Continue.
- Choose a date/time and click Continue.
- Review appointment details and click Confirm Appointment.
Find Care
- Click Find a Provider.
- Search UPMC’s online directory by specialty, condition, or provider’s name.
- Click Book Appointment to schedule online or call to book your appointment with the provided phone number.
View Test Results
- From your home screen, click View Test Results.
- Test results will automatically appear.
- Click on a test result to view more details.
View COVID-19 Records
- From your home screen, click Health Summary.
- Scroll down and click COVID Records.
- You can view administered COVID-19 vaccines and test results.
*COVID-19 vaccines and test results records will only be available if you received a dose or test from a UPMC facility. You have the option to add additional COVID-19 vaccinations or test results to your MyUPMC account.
Renew Medications
- From your home screen, click Renew Medications.
- Select the medication you would like to renew.
- Click Renew.
Pay Your Bill
- From your home screen, click Pay Your Bills.
- To pay or view:
- UPMC Children’s Community Pediatrics click Pay online here.
- UPMC Children’s Hospital of Pittsburgh click Pay online here.
- For all other UPMC statements, in the Billing Center select Pay UPMC Bills.
- Click Make a Payment and enter a payment amount, then click Continue.
- Choose your payment method.
- Check the box to authorize payment and enter a valid email address for your payment confirmation.
- Click Make Payment.
Sign up for Proxy Access
- From your home screen, click Account Settings.
- Under Family Access, select Add Patient.
- To gain proxy access for a child or minor, enter your child's information in the form that appears and tap Submit.
- To gain proxy access for adults aged 18 and older, enter the individual’s information in the form that appears and tap Submit.
- A confirmation message will be sent when your proxy linking is complete.
Send a New Message to Your Provider
- From your home screen, click Messages.
- Select Send a Message to begin.
- Select the provider from your UPMC Care Team you want to message.
- Select a subject for the message.
- Type your message and add any necessary attachments.
- Once your message is ready, click Send.
*Please note, due to the high volume of messages being received, the provider may take 3-5 business days to respond to your message.
Completing Questionnaires for your Care Team
- From your home screen, click Health Summary.
- Scroll down and click Medical Record on the left-hand side.
- Scroll down to Questionnaires.
Cancel Upcoming Appointments
- From your home screen, click View Details on the appointment you want to cancel.
- Once you click on the appointment, click Cancel Appointment.
- Click Confirm Cancellation.
- A cancellation confirmation page will appear.
- To reschedule your appointment, contact your provider’s office or schedule online for a date and time that works for your schedule.
Create a MyUPMC account by downloading the app or clicking here.
*Additional features and functionality are available on MyUPMC.com