Skip to Content
800-533-8762
  • Careers
  • Newsroom
  • Health Care Professionals
  • About Us
  • Contact Us
UPMC
  • Find a Doctor
  • Services
    • Frequently Searched Services
    • Frequently Searched Services
      Allergy & Immunology Behavioral & Mental Health Cancer Ear, Nose & Throat Endocrinology Gastroenterology Heart & Vascular Imaging Neurosciences Orthopaedics
      Physical Rehabilitation Plastic & Reconstructive Surgery Primary Care Senior Services Sports Medicine Telemedicine Transplant Surgery Walk-In Care Weight Management Women’s Health
      See all Services
    • Services by Region
    • Find a UPMC health care facility close to you quickly by browsing by region.
      UPMC in Western Pa. Western Pa. and New York
      UPMC in Central Pa. Central Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Services
  • Locations
    • Locations by Type
    • Locations by Type
      UPMC hospitals
      Hospitals
      Physical Therapy
      Physical Therapy
      Urgent care
      Walk-In Care
      UPMC Outpatient Centers
      Outpatient Centers
      UPMC Imaging Services
      Imaging
      Community Health Centers
      Community Health Centers
      See All Locations
    • Locations by Region
    • Locations by Region
      UPMC in Southwest Pa. Southwest Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Northwest Pa and Ny. Northwest Pa. & Western N.Y.
      UPMC in West Central Pa. West Central Pa.
      UPMC in Central Pa. Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Locations
  • Patients & Visitors
    • Patient & Visitor Resources
    • Patient & Visitor Resources
      Patients and Visitors Resources Pay a Bill Classes & Events Medical Records Health Library Patient Information
      Patient Portals Privacy Information Shared Decision Making Traveling Patients Visitor Information
      Man uses mobile phone
      Pay a Bill
      Nurse reviews medical chart
      Request Medical Records
  • Patient Portals
  • Find Covid-19 updates
  • Schedule an appointment
  • Request medical records
  • Pay a bill
  • Learn about financial assistance
  • Find classes & events
  • Send a patient an eCard
  • Make a donation
  • Volunteer
  • Read HealthBeat blog
  • Explore UPMC Careers
Skip to Content
UPMC
  • Patient Portals
  • For Patients & Visitors
    • Find a Doctor
    • Locations
    • Patient & Visitor Resources
    • Pay a Bill
    • Services
    • More
      • Medical Records
      • Financial Assistance
      • Classes & Events
      • HealthBeat Blog
      • Health Library
  • About UPMC
    • Why UPMC
    • Facts & Stats
    • Supply Chain Management
    • Community Commitment
    • More
      • Financials
      • Support UPMC
      • UPMC Apps
      • UPMC Enterprises
      • UPMC International
  • For Health Care Professionals
    • Physician Information
    • Resources
    • Education & Training
    • Departments
    • Credentialing
  • Careers
  • Contact Us
  • Newsroom
  • UPMC >
  • Patient and Visitor Resources >
  • Patient Portals >
  • MyUPMC >
  • MyUPMC Adolescent Accounts
Patient Portals
MyUPMC
How to Use MyUPMC
MyUPMC Proxy Access and Adolescent Accounts
UPMC Central PA Portal
MyCHP
Patient Portals
MyUPMC
How to Use MyUPMC
MyUPMC Proxy Access and Adolescent Accounts
UPMC Central PA Portal
MyCHP

Chat Keywords List

  • cancel or exit: Stops your conversation
  • start over: Restarts your current scenario
  • help: Shows what this bot can do
  • terms: Shows terms of use and privacy statement
  • feedback: Give us feedback
Continue
Chat with UPMC
RESTART
MENU
CLOSE

MyUPMC Proxy Access and Adolescent Accounts

myUPMC connect to your care

MyUPMC is a free, secure, patient portal. It gives you online and mobile access to your health information right at your fingertips — anytime, anywhere. 

Proxy Access

You can manage the health information for your child or loved one through Proxy Access. By becoming a proxy, you can communicate with their UPMC providers, view their medical records and test results, manage their appointments, and more through your own MyUPMC account. To get started with proxy access, talk to your child or loved one’s UPMC care team at their next appointment or follow the instructions below.

  • For adult patients: Both the patient and the patient's representative must complete and sign the Proxy Request Form for a Patient Age 18 or Older (PDF). 
  • For patients 18 and under: If you are a current MyUPMC user and would like to request proxy access for a patient under 18 years of age, log in on the MyUPMC website and click your initials in the upper right corner, select Account Settings, and then Family Access. Click “Add Patient,” to fill out and submit the form. You can also request proxy access on the MyUPMC mobile app by navigating to the “More” tab in the bottom menu, tapping the gear icon next to your name, then selecting “Family Access.”  From there, tap “Add Patient” to fill out and submit the form. 

Adolescent Accounts

Teens aged 13 to 17 can now play a larger role in managing their health care with a MyUPMC Adolescent Account.

A MyUPMC Adolescent Account provides access for teens to:

  • Message their UPMC providers.
  • Request appointments.
  • Have a video visit.
  • Submit an E-Visit.
  • View test results.
  • Request prescription renewals. 

Have questions? Call 1-866-884-8579. 

For Teens: How Do I Sign Up for My Own MyUPMC Account?

UPMC is here for you as you learn more about managing your own health care.

If you're between 13 and 17, you'll need your parent or legal guardian's consent to sign up for a MyUPMC Adolescent Account. Then, at your next office visit, your UPMC provider can help you set up your account.

Once you have a MyUPMC account, you can download the app.

For Parents: How Can MyUPMC Help My Teen?

UPMC is here to help transition your teen to adulthood.

A MyUPMC Adolescent Account gives your child a greater chance to ask questions about their health and well-being, and confidence to navigate their health care.

You can join your teen’s appointments remotely while still giving your teen the ability to join from their own phone.

It starts with you

A parent or guardian must give their child consent to set up a MyUPMC Adolescent Account.

If your teen has interest, talk to them about it. Then speak with your child's provider at their next visit.

If you need full access to your child's records, talk with their care team at your next visit or call the office.

MyUPMC Proxy Access and Adolescent Account FAQs

Teens aged 13 to 17 can take a more active role in managing their health.

With a MyUPMC account, teens can:

  • Message their UPMC providers.
  • Request appointments.
  • Have a video visit.
  • View test results.
  • Request prescription renewals.

Teens can sign up for their own MyUPMC Adolescent Account at their UPMC provider's office with consent from their parent or guardian.

After a teen has an account, they can download the MyUPMC app.

Yes.

Teens can send a message to their doctors or care team and choose which proxies to include in the message.

Yes, both you and your teen can have access to their health records.

But, the information each of you sees may differ under adolescent privacy laws in Pennsylvania.

Proxy access to children is automatically discontinued when the child turns 18. When your child turns 18, they can get their own account, or you may complete an adult proxy request form to obtain adult proxy access. Adult proxy access allows for an authorized proxy to access the account of another patient over 18, such as an elderly parent.

To comply with certain laws regarding privacy rights of adolescents, MyUPMC limits the features that a proxy may access for pediatric patients ages 13 through 17. If your unique situation requires you to maintain full access to their records, you can talk to your child's care team about your needs at an upcoming appointment or contact your provider’s office.

When they turn 18.

Their account will automatically transition to an adult MyUPMC account, with access to more features, like online appointment scheduling.

View MyUPMC’s Terms and Conditions.

UPMC
200 Lothrop Street Pittsburgh, PA 15213

412-647-8762 800-533-8762

Patients And Visitors
  • Find a Doctor
  • Locations
  • Pay a Bill
  • Patient & Visitor Resources
  • Disabilities Resource Center
  • Services
  • Medical Records
  • No Surprises Act
  • Price Transparency
  • Financial Assistance
  • Classes & Events
  • Health Library
Health Care Professionals
  • Physician Information
  • Resources
  • Education & Training
  • Departments
  • Credentialing
Newsroom
  • Newsroom Home
  • Inside Life Changing Medicine Blog
  • News Releases
About
  • Why UPMC
  • Facts & Stats
  • Supply Chain Management
  • Community Commitment
  • Financials
  • Supporting UPMC
  • HealthBeat Blog
  • UPMC Apps
  • UPMC Enterprises
  • UPMC Health Plan
  • UPMC International
  • Nondiscrimination Policy
Life changing is...
Follow UPMC
  • Contact Us
  • Website/Email Terms of Use
  • Medical Advice Disclaimer
  • Privacy Information
  • Active Privacy Alerts
  • Sitemap
© 2025 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit healthwise.org
Find Care
Providers
Video Visit
Portal Login