resolve provides free crisis services for residents of Allegheny County through an agreement between the county, Community Care Behavioral Health, and UPMC.
Our team of 150 members — here to help around the clock, year-round — includes:
Most of our services don't need a referral from a doctor or crisis counselor. People can call us for help themselves at 1-888-7-YOU-CAN (796-8226).
Doctors, nurses, therapists, and community leaders can call our phone hotline at 1-888-7-YOU-CAN (796-8226) to refer clients to our services.
If a patient or client needs an extended stay, our residential service is a short-term alternative to the hospital.
resolve staff members, doctors, case workers, or members of the Community Treatment Team (CTT) may refer clients to this service.
We accept persons ages 14 and older with a psychiatric diagnosis for up to 72 hours. If a client doesn't yet have a diagnosis, our team can do a consult.
If possible, clients needing residential services should bring their own toiletries, clothing, and medicine.
This program supports kids and their families for up to six weeks through routine outpatient visits.
Any mental health worker, social worker, or school staff member can refer a child to the CACTIS program.
You can refer a child to CACTIS by one of three ways:
333 North Braddock Avenue
Pittsburgh, PA 15208
A CACTIS staff member will contact the child's family to schedule an intake visit.
Until we accept the child into this program, resolve Crisis Services can provide support through the hotline at 1-888-796-8226.
With any referrals, it's helpful if care providers and case managers let the resolve team know:
As part of its mission to be fully accessible to the community, you can now contact resolve Crisis Services via chat or text. View the terms and conditions.