Crisis Services We Offer at resolve

Crisis intervention and hospital diversion are at the forefront of resolve Crisis Services. Anyone who resides in Allegheny County can access our services, regardless of ability to pay or type of crisis.

At resolve, our mantra is that everyone defines his or her own crisis.

We can help with problems such as these:

You've had a bad day or a series of bad days.
You're dealing with the loss of a loved one or cherished pet.
Your workplace has become stressful.
You're having trouble finding a job.
You're worried that you may have a mental illness but aren't sure where to go for help.
You feel that you may have a drug or alcohol addiction.
You want to help a loved one with any of these concerns.

A crisis isn't limited to one condition or concern. We're here to help you work through any problem that you may be having.

Our team has specialized training in crisis work. Many members of our staff have faced crises in their own lives and can offer empathy and understanding.

Phone Counseling 24 Hours a Day

You can call anytime and speak with a trained crisis expert.

Call our 24-hour hotline at 1-888-7-YOU-CAN (1-888-796-8226).

Mobile Crisis Unit

Our mobile crisis team will travel anywhere within Allegheny County to provide support services.

Some people who use this service are homebound or can't travel to our walk-in center. Others feel safer in their own surroundings.

resolve knows these needs and will meet you wherever you are in the county.

Our mobile team also offers wellness checkups and aids law enforcement with volatile, non-criminal cases.

Call our Mobile Crisis Unit at 1-888-7-YOU-CAN (1-888-796-8226).

Walk-In Center

You can visit us without an appointment at our walk-in center in the East End of Pittsburgh. Our doors are always open when you need to talk about your concerns or those of a family member or friend.

Our walk-in center is an inviting, safe space that has public and private areas.

While we don't provide medical services, our nursing staff will perform a basic health assessment for anyone who may need residential services.

Residential Services

Our residential service is a short-term alternative to hospitalization for people with mental health problems. We accept people ages 14 and older for up to 72 hours.

A resolve staff member or doctor may refer our walk-in and phone clients to this service.

Our trained nurses perform basic health assessments but do not provide advanced medical care.

If you or a family member expect using this service, be sure to bring your medications with you. There is no pharmacy on-site.

Child and Adolescent Crisis Team Intervention Services (CACTIS)

CACTIS supports children, teens, and their families for up to six weeks. In most cases, treatment consists of three visits per week on an outpatient basis.

Our team helps kids and family members with coping skills and teaches ways to prevent a crisis by looking for triggers.

Contact the CACTIS program at 412-864-5067 or through the resolve hotline at 1-888-796-8226.