Also part of the UPMC family:
Also part of the UPMC family:

Frequently Asked Questions About Primary Care and Primary Care Physicians

Your primary care doctor or primary care provider (PCP) is a medical doctor who specializes in either internal or family medicine. In addition to providing routine medical care, your primary care doctor also helps to identify potential health problems and promote your overall wellness.​

​Also known as an internist, an internal medicine doctor typically provides care for adult patients age 18 and above. Family medicine doctors provide care for individuals of all ages, from infants to adults. Both are highly trained medical professionals with experience in identifying and treating a broad range of health conditions.

​No. A family medicine doctor treats individuals, and patients of all ages and genders.

It’s helpful to think of your PCP as the “conductor” who orchestrates your entire medical care — from the simple to the complex. He or she will maintain your full medical history in order to provide you with the best care possible. If you need advanced care, your primary care doctor is your link to medical specialists, advanced services, and treatments.


Because early diagnosis and treatment usually leads to better outcomes and recovery, your PCP will recommend screenings such as annual physicals, Pap tests, breast exams, mammograms, prostate screenings, colonoscopies, and others.

​Having a primary care doctor you see regularly is key to your overall health. Through regular visits, your PCP gets to know you, your family history, and your lifestyle. You can develop a trusting relationship with your PCP that allows you to talk honestly and openly about your health concerns.


Your PCP helps you stay healthy by providing regular checkups, preventative health care screenings, and vaccinations. Your PCP can help you successfully manage life-threatening and “silent” medical conditions, such as high blood pressure, cancer, and diabetes. Your PCP also can connect you to highly-trained medical specialists when you need advanced or specialized care. When your care includes treatment from numerous health care specialists, your PCP can ensure you receive the best possible care.

​Many of UPMC’s primary care providers now offer “walk-in” hours. View our walk-in center locations and hours. However, it’s good to contact your primary care doctor’s office and ask about walk-in hours.

Your PCP knows you and your health history, which is valuable information. It’s advisable to seek care from your PCP whenever possible. “Express care” facilities can be a helpful resource when you can’t see your PCP for an urgent medical condition or when your doctor’s office is closed.


It’s important to advise your PCP whenever you do receive express care or emergency treatment so the information can be included in your medical records.

Having a primary care provider is a cost-efficient and cost-effective source of health care. Some medical insurance coverage may cover the cost of a routine check-up or annual visit to a PCP. When comparing the cost of an “in-office visit” to a visit at an express-type-of-care facility or an emergency department, the co-pay is typically more for the latter.

Any time is the best time to find the right PCP. Personal preferences, such as office location, or a doctor’s age or gender, may be important factors in your choice of a PCP. Ask family, friends, neighbors, and co-workers for recommendations. Make sure that the doctor accepts your insurance and is affiliated with hospitals included in your health care coverage.


The next step is to make an appointment. Be sure to share your questions, concerns, and expectations with the doctor and staff. Then, you can make a decision if the doctor is a good fit for you.

UPMC has nearly 200 primary care offices located in western Pennsylvania and from Erie and Altoona. You can find a highly-skilled primary care provider near your home or workplace by visiting UPMC Find a Doctor.

There are a variety of reasons. Some switch because their medical insurance changes, their current doctor retires, perhaps they move to a new region or state, or there may be a more personal reason for changing primary care doctors. For example, an older patient may want a PCP who specializes in geriatric medicine.


Whether you’re feeling great, have a minor concern, or a more serious medical issue, it’s important to have a PCP you trust and who has access to a broad network of medical experts. Having a PCP is one of the most important steps you can take to protect your health.

Find a Doctor

Browse UPMC doctors and medical professionals to find the care that's right for you. Customize your search by specialty, zip code, last name, and more.


Visit the UPMC Find a Doctor website.
Make an Appointment

Find important information on scheduling your appointment or finding a doctor or service that meets your needs.


Request an appointment now.
Find a Location

Browse addresses and contact information for our network of hospitals, specialty care practices, and community health locations.


Find a UPMC location near you.
Pay Your Bill

Learn more about how to pay your UPMC bill. Find resources including payment methods and contact information for assistance.


Pay your bill now.
Find a Job

Advance your career with UPMC. Discover our latest job listings and learn about our values and career pathways.


Find your ideal job at UPMC.