About Telemedicine Services at UPMC

Telemedicine — also known as video visits — allows you to see your provider virtually instead of in person at their office. Through telemedicine, you can see your doctor online for acute illnesses like a cold or the flu, as well as for chronic, complex, and urgent conditions.

Telemedicine services at UPMC provide a safe and convenient way to see UPMC providers from the comfort of home. If you live in a rural area, you can also visit a UPMC Outpatient Telemedicine Center equipped with the technology to connect to UPMC providers.

Getting Started with Your Video Visit

Who Is Telemedicine For?

Most people over the age of 18 can use video visits for primary or specialty care. Anyone under 18 must have a legal guardian with proxy access accompany them during the visit.

Telemedicine is an especially good option for people:

• Whose health makes it hard to travel.
• Who live in remote, rural areas.
• Who are busy and have trouble finding time to go to their doctor’s office for care.

Learn more about what to expect during your telemedicine visit.

Additional Resources from UPMC HealthBeat

• A Guide to Telemedicine Services: What You Need to Know
• What to Know Before Your First Telemedicine Visit
• Q&A: Telemedicine at UPMC Children's Hospital of Pittsburgh
• What Are the Benefits of a Video Visit?
• Should I Schedule an In-Person or Video Visit?