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Supply Chain Inquiries

Your inquiry is important to us.

For a priority response, please use this form by first selecting the type of inquiry in the list below, then completing the form and clicking the “Submit” button.

Upon successful submission, you will receive an automatic email confirmation.

Type of Inquiry

Help Center Inquiries

Please visit the UPMC Supply Chain Management Help Center to submit an inquiry for any of the following inquiry types:

  • Add or Update ACH Banking — Obtain an ACH Authorization Form to request electronic payments along with FREE e-mail remittances. Suppliers can also request changes/updates to their existing ACH banking information. 
  • Invoice/Payment Inquiry — Obtain information about the status of existing supplier invoice(s) or payment(s).
    Inquiries should be 30 days past the invoice due date.
  • Check Identification Inquiry — Obtain information or assistance with an existing UPMC payment to a supplier.
  • Purchase Order/Requisition Inquiry — Obtain information or assistance with an existing Purchase Order or Requisition.
  • Sales Tax Exemption Request/Inquiry — Obtain assistance with sales tax exemption forms/procedures.