Also part of the UPMC family:
Also part of the UPMC family:

Patient Relations at UPMC Passavant

Concerns may arise during a hospital stay.

Your nurse and the nursing unit director at UPMC Passavant are available to address your concerns. They should be your first point of contact. When an issue or concern involves other departments, they can reach the appropriate director to resolve it.

If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.

Contact UPMC Passavant Patient Relations at 412-748-6863.

Billing questions

We are here to help with your billing questions and concerns. Please call UPMC Patient Financial Services Center or UPMC Customer Service or visit our Paying My Bill site to learn more about the services we offer, such as payment plans, price estimates, and Financial Assistance.

  • UPMC Patient Financial Services Center: 1-800-371-8359
  • UPMC Customer Service: 1-844-591-5949

Other Resources if You Still Have Concerns

If you believe we have not addressed your concerns about care or safety, you may contact:

Submit your concerns to:

The Pennsylvania Department of Health, Division of Acute and Ambulatory Care
Health and Welfare Building
P.O. Box 90
Harrisburg, PA 17108-0090

Contact the the Joint Commission’s Office of Quality Monitoring by:

Additional Resources

Find a Doctor

Browse UPMC doctors and medical professionals to find the care that's right for you. Customize your search by specialty, zip code, last name, and more.

Visit the UPMC Find a Doctor website.
Make an Appointment

Find important information on scheduling your appointment or finding a doctor or service that meets your needs.

Request an appointment now.
Find a Location

Browse addresses and contact information for our network of hospitals, specialty care practices, and community health locations.

Find a UPMC location near you.
Pay Your Bill

Learn more about how to pay your UPMC bill. Find resources including payment methods and contact information for assistance.

Pay your bill now.
Find a Career

Advance your career with UPMC. Discover our latest job listings and learn about our values and career pathways.

Find your ideal career at UPMC.