Visitor Information at UPMC Passavant

COVID-19 Update

In response to the COVID-19 pandemic, UPMC is temporarily restricting visitors at all hospitals and facilities. We hope these changes will ensure the safety of our patients and staff. Also, we are temporarily suspending most volunteer hours at our facilities.

Visitor and Volunteer Restrictions

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McCandless Campus Visiting Hours

Visitors can enter at the hospital’s main entrance.

Call 412-748-6520 for more information.

Cranberry Campus Visiting Hours

Visitors can enter through the hospital’s main entrance during normal business hours.

After 7 p.m., visitors should enter through the Emergency Department entrance and check in with Public Safety.

Guidelines for UPMC Passavant Visitors

UPMC Passavant asks visitors to observe the following general guidelines:

• To promote rest and healing, we recommend limiting visits to two people at one time and keeping visits as short as possible.
• Please be polite and respect the privacy of all other patients.
• Keep voices low.
• Keep televisions, radios, and music from getting too loud.
• Wear appropriate attire, including shoes and shirts.
• You can use cell phones anywhere in the hospital but please keep it on “vibrate” mode to reduce noise.
• If visiting cannot take place because the patient is receiving medical treatments or there's a medical emergency, visitors can wait in any family lounge in the hospital.

To prevent infection:

• People should not visit if they are coughing, sneezing, ill, or have any signs of an infection. For example, anyone with a fever, cough, or sore throat should stay at home until all the symptoms are gone.
• Please cover coughs or sneezes with your arm, not your hand.
• Sanitize your hands upon entering and leaving patient rooms.
• Please use use the public restrooms (located on each floor) rather than patient restrooms, unless your loved one gives consent.
• When the care team calls for isolation, visitors must comply with the instructions on the isolation sign. You can check with the nurse for additional information.

Additional Resources

• Health Library
• Pay Your Bill
• UPMC's Notice of Privacy Practices
• Tell Us What You Think About Our Services
• Classes and Events