Information for UPMC Presbyterian Visitors

Important COVID-19 Update

For the safety of patients and staff, UPMC is restricting visitors and volunteers at all hospitals and facilities. Learn about the most recent changes before visiting any UPMC care setting.

Visitor and Volunteer Restrictions

Visiting Hours at UPMC Presbyterian

General visiting hours are 11 a.m. to 9 p.m. daily for most inpatient units.

Some specialty care units observe different visiting hours. Check with your loved one’s nurse for more information.

Intensive Care Unit (ICU):

• 8:30 a.m. to 2:30 p.m.
• 3:30 to 6:30 p.m.
• 8:30 to 9 p.m.

Medical-surgical units:

• Talk to the patient's nurse to agree on the right time.

Visitor Guidelines

We ask visitors to UPMC Presbyterian to observe the following general guidelines, as well as any others noted by your loved one’s patient care team:

• Visitors must enter only the area they are visiting.
• Use hand sanitizer prior to entering an inpatient care unit. For your convenience, hand sanitizer dispensers are located at the main entrances to the hospital and on each patient care unit.
• Wash hands with soap and water prior to entering your loved one’s room.
• If you have a special request about visiting hours, talk with your loved one’s nurse.
• Check with the nurse before offering a patient anything to eat or drink.

Children visiting UPMC Presbyterian

• For your child's health and safety, we discourage children under the age of 12 from visiting patients. It's best that young children avoid exposure to infection.
• An adult must escort any children under the age of 12 at all times. This rule applies in all rooms, lobbies, corridors, public restrooms, and the cafeteria.

To prevent infection

• Visitors who have an active communicable infection — such as an upper respiratory, viral, or skin infection, or infectious diarrhea — should not visit. Doing so could compromise your loved one’s recovery.
• Please cover coughs or sneezes with your arm.
• For infection control reasons, we do not permit live flowers, plants, and fresh fruit in critical care units. Check with your loved one’s nurse to see what gifts we do allow.
• Please do not use patient restrooms unless your loved one has a private room and gives consent.
• If we call for isolation, visitors must take all isolation precautions as the doctor or nurse directs.

Sometimes we may ask visitors to leave

We may ask you to leave the room if:

• The doctor or nurse needs to examine the patient.
• The patient’s condition has changed and requires care by a doctor or nurse.
• The patient or care team member asks to be alone.