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Resources for Patients and Visitors at UPMC Presbyterian

Important COVID-19 Update

For the safety of patients and staff, UPMC is restricting visitors and volunteers at all hospitals and facilities. Learn about the most recent changes before visiting any UPMC care setting.

Visitor and Volunteer Restrictions

A large part of the care we provide at UPMC Presbyterian is to help our patients and their families become familiar with the hospital's services and amenities during their time with us.

Find details:

Information Desks

UPMC Presbyterian main lobby — hospital's main information desk

  • Weekdays: 5:30 a.m. to 9 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 8:30 a.m. to 5 p.m.

Presbyterian — 3rd floor

  • Weekdays: 8 a.m. to 4p.m.

Montefiore — 7th floor main lobby

  • Weekdays: 6 a.m. to 9 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 8:30 a.m. to 5 p.m.

Falk Clinic

  • Weekdays: 8 a.m. to 4 p.m.

Off-hours contact information

If you need information during off hours at the:

  • Main information desk, call 412-647-2345.
  • Other information desks, call the phone number on the sign located at that desk.

Parking Validation

To validate your parking ticket, go to the:

  • Main information desk in UPMC Presbyterian's main lobby.
  • UPMC Montefiore 7th floor main lobby.

An attendant is available 24 hours a day. 

Interested in Joining our Patient and Family Advisory Council?

You can share your recent hospital experiences with us by applying for our Patient and Family Advisory Council. By becoming a member of our Patient and Family Advisory Council, you will represent the voice of our patients and their family members.

Your feedback will be used to work with our doctors, nurses, and hospital leaders to help improve patient and visitor experiences.