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Patient and Visitor Resources at UPMC Shadyside

Information for visitors and support persons

Visitors and support persons are an essential part of healing. Learn about the most recent changes before visiting any UPMC care setting.

Information for Visitors and Support Persons

At UPMC Shadyside, it is important to us that you feel as prepared as possible before your appointment or procedure, or if you are visiting a loved one.

Our Patient and Visitor Resources are meant to provide you with the information you need, no matter what your reason is for coming to UPMC Shadyside.

We provide information for patients that will help relieve the stress of getting ready for a trip to the hospital.

We also provide guidance on what to expect while patients are at the hospital and what to do after their stay.

We offer information for families and visitors, whose presence is essential to the healing process of our patients. We want them to feel as welcome as possible while they are visiting their loved ones, so we provide details on our services and amenities as well as help in finding a place to stay and how to get around the city.

Additional Resources for Patients and Visitors of UPMC Shadyside

Download and view these documents with helpful information about UPMC Shadyside.

  • UPMC Shadyside Hospital Guide (PDF) — important information for your hospital stay, including caregivers you will meet, services available to you as a patient, and your rights and responsibilities.
  • UPMC Shadyside Dining Menu (PDF) — a complete listing of the menu items available to you as a patient on a regular diet. Special diet menus will be provided depending on your care needs.
  • UPMC Shadyside Campus Map (PDF) — a snapshot of our campus to help you navigate through your visit.
  • UPMC Shadyside Patient Transfer Guide (PDF) — Important information for the support person when a patient is transferring to UPMC Shadyside, including driving directions, parking, and hospital visitor information. It is especially helpful for transfers during the evening or nighttime hours.

Interested in Joining Our Patient and Family Advisory Council?

You can share your recent hospital experiences with us by applying for our Patient and Family Advisory Council. Your feedback will be used to work with our doctors, nurses, and hospital leaders to help improve patient and visitor experiences.

By becoming a member of our Patient and Family Advisory Council, you will represent the voice of our patients and their family members.

Learn more about our Patient and Family Advisory Council.

Thank A Nurse

Want to say thank you to your nurse? The DAISY (Diseases Attacking the Immune System) Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day.

Nominate a deserving nurse.

Send an eCard

Bring cheer to someone’s stay. Send a free, personalized, hand-delivered card to your loved one.

Send Now