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Resources For Patients and Visitors at UPMC Shadyside

Important COVID-19 Update

For the safety of patients and staff, UPMC is restricting visitors and volunteers at all hospitals and facilities. Learn about the most recent changes before visiting any UPMC care setting.

Visitor and Volunteer Restrictions

At UPMC Shadyside, it is important to us that you feel as prepared as possible before your appointment or procedure, or if you are visiting a loved one.

Our Patient and Visitor Resources website is meant to provide you with the information you need, no matter what your reason is for coming to UPMC Shadyside.

We provide information for patients that will help relieve the stress of getting ready for a trip to the hospital.

We also provide guidance on what to expect while patients are at the hospital and what to do after their stay.

We offer information for families and visitors, whose presence is essential to the healing process of our patients. We want them to feel as welcome as possible while they are visiting their loved ones, so we provide details on our services and amenities as well as help in finding a place to stay and how to get around the city.

Additional Resources for Patients and Visitors of UPMC Shadyside

Download and view these documents with helpful information about UPMC Shadyside.

Interested in Joining Our Patient and Family Advisory Council?

You can share your recent hospital experiences with us by applying for our Patient and Family Advisory Council. Your feedback will be used to work with our doctors, nurses, and hospital leaders to help improve patient and visitor experiences.

By becoming a member of our Patient and Family Advisory Council, you will represent the voice of our patients and their family members.

Learn more about our Patient and Family Advisory Council.

Contact UPMC Shadyside
5230 Centre Ave.
Pittsburgh, PA 15232


Schedule an appointment at 1-800-533-UPMC or request an appointment online.

General Visiting Hours:
24-hour open visitation

View additional visitor information »

Send a patient a free, hand delivered E card

Visit our online gift shop - free same day delivery to patients

Thank A Nurse

Want to say thank you to your nurse? The DAISY (Diseases Attacking the Immune System) Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day.

Nominate a deserving nurse.