During Your Stay at UPMC St. Margaret

Hospital Services

On this page:

• Special Needs and Communication Assistance
• Lost and Found
• Spiritual Care
• Palliative Care
• More UPMC Patient Resources

Special Needs and Communication Assistance

At UPMC St. Margaret, we strive to meet all of our patients’ and visitors' special needs or physical challenges.

For people with impaired hearing or communications needs, we offer:

• Sign language interpreters
• Amplified phone receivers and TDD (telecommunications devices for the deaf)
• Closed-captioned television
• Language interpreters/translators
• Printed educational materials

If you have any concerns, please talk with your nurse or the head nurse on the nursing unit.

Visit the UPMC Disabilities Resource Center for more details about our special needs services.

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Lost and Found

You are responsible for your personal belongings during your stay. We suggest leaving jewelry, large amounts of cash, sentimental items, and any other valuables at home.

UPMC St. Margaret is not responsible for items — such as dentures, eyeglasses, and cell phones — that you choose to keep with you during your stay.

If you have anything that you need to lock in the hospital safe, ask staff for help.

To inquire about a lost or found item, call UPMC St. Margaret Facility Services at 412-784-4738, weekdays between 6:30 a.m. and 3 p.m.

If you call after hours, leave your name and phone number so we can contact you the next business day.

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Spiritual Care

For more information about spiritual care at UPMC St. Margaret, call 412-784-4749.

• Chapel Location: 2nd Floor, near Entrance B
• Hours: Open at all times

Service:

Ecumenical Service: 2nd Wednesday of the month at noon, Sept through May in the Chapel

Special Religious Services: Throughout the year in the Chapel, can also view on Channel 8 when available

Communion: Daily in patient rooms, dial 0 to request Communion

Hospital Chaplain Visit: Every other Wednesday and Sunday, on call 24/7 in patient rooms, dial 0 to request the chaplain

Other spiritual services

• Eternal World Television Network (EWTN) is available. Please see the channel listing.
• Patients and visitors can arrange for visits from their own clergy, or request that a staff member make the contact.

Contact Volunteer Services — 412-784-4081, weekdays, 8 a.m. to 4 p.m. — for the following spiritual items:

• Bibles
• Rosaries
• Ecumenical prayer
• Shabbat candles
• Hanukkah menorah

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Palliative Care

UPMC St. Margaret provides palliative care services for patients who are dying or have life-limiting illnesses.

The palliative care service:

• Offers relief from pain and other distressing symptoms.
• Integrates physical, psychological, and spiritual aspects of patient care.
• Provides a support system to help patients live as actively as possible until death, and to help families cope during the patient's illness and in bereavement.

For a consult, call 412-784-5111.

For more information, please visit the UPMC Palliative and Supportive Institute.

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More UPMC Patient Resources

Find more information in our general patient resources section to help you prepare for your stay at UPMC St. Margaret.

• Pain control: Your nurses and doctors will work with you to help relieve or control your pain levels during your stay.
• Organ donation: Learn more about becoming an organ or tissue donor.
• Discharge planning: Your nurse will work with you and your family to plan your discharge from UPMC St. Margaret.
• UPMC Patient Relations: If have concerns during your stay, you can contact the Patient Relations Department of UPMC St. Margaret at 412-647-7615.
• Patient Rights and Responsibilities: Please take a moment to review our system-wide Patient Rights and Responsibilities to protect your interests and well-being.

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