Falk Pharmacy Delivery Information

Falk Pharmacy offers FREE delivery service to UPMC and University of Pittsburgh staff at various locations as well as offices within a 1-mile radius of the pharmacy. Please refer to the delivery locations to see if the pharmacy delivers to your worksite.

Staff will need to provide both an office and cell number when requesting office deliveries. Prescriptions must be prepaid with a credit card or Flexible Spending Account (FSA) card.

Central Drop-off/Pick-up

Daily Monday through Friday

UPMC Children's Hospital of Pittsburgh (Outpatient Pharmacy in Lobby)

How to Fill Your Prescriptions at Falk Pharmacy

New Prescriptions

Drop off your prescription at the pharmacy (2nd floor of the Falk Medical Building) during regular business hours (7:30 a.m. to 5:30 p.m. Monday through Friday).

Or:

Let your physician's office know that you would like your prescriptions filled at Falk Pharmacy. Ask your physician to:
- E-prescribe the new prescription to Falk Pharmacy.
- Call in the prescription directly to Falk Pharmacy at 412-605-3900 (this number is for physician calls only).
- Fax the new prescription to Falk Pharmacy at 855-683-0159 (this number is for physician faxes only).

Transferring prescriptions from another pharmacy to Falk Pharmacy

Call us to provide the following information:
- Patient name and birth date
- Medication name and prescription number
- Name and phone number of the pharmacy where the medication was originally filled
Falk pharmacists will use this information to contact your current pharmacy and transfer your prescription.

How to Arrange for Delivery of Your Prescriptions

Please note that you must prepay for your prescriptions with a credit card or Flexible Spending Account (FSA) card. Please call the pharmacy at 412-623-6222 to provide this information.

To request delivery, call the pharmacy, select option "0", and leave a message with the following information:

Your name
Birth date
Office phone
Where the prescription(s) should be delivered
What medication you would like delivered

Delivery: Frequently Asked Questions

Your prescriptions may be delivered directly to your office or delivered to and available for pickup at a designated location for your office site.

Falk Pharmacy delivers to some locations daily anytime between 9 a.m. and 3 p.m. and to others on Wednesdays and/or Fridays between 11 a.m. and 4 p.m. There are no same-day deliveries or scheduling of delivery times.

Each prescription is delivered in a brown paper bag that will include only your name, building address, and office phone number.

You can arrange for someone else to receive or pick up the prescription, but you must indicate this when you request delivery. Medications that are not picked up from central delivery locations within five days will be returned to Falk Pharmacy.

You should provide 48 hours' notice (excluding weekends) prior to the desired day of delivery.

You can pre-pay using a major credit card or flexible spending account (FSA) card. Sorry, no cash or checks can be accepted for deliveries.

Yes. Three-month supplies of maintenance medications are available (often with discounted copayments), provided that your physician and insurance plan approve.

OTC medications available upon request; call the pharmacy for details.

Yes, prescriptions for family members also can be filled by Falk Pharmacy and delivered to a UPMC or Pitt employee if the prescriptions are written by a UPMC physician or if the family member has UPMC Health Plan.