Hypertension, commonly known as high blood pressure, runs in Doug Galloway’s family. Despite maintaining a healthy lifestyle and avoiding smoking and alcohol, he wasn’t surprised when he was diagnosed.
For several years, Doug successfully managed his condition with medication. In 2015, however, his hypertension progressed, leading to the development of coronary artery disease (CAD). His treatment plan was adjusted, and he received an implantable cardioverter-defibrillator (ICD).
By 2023, Doug began experiencing severe shortness of breath during everyday activities. Simple tasks — such as walking down the hallway at work — became increasingly difficult. Given his history of heart disease, he took the symptoms seriously and scheduled an appointment with his cardiologist.
Heart Failure to Heart Transplant
During his appointment, Doug learned that his condition had progressed to heart failure and he would need a heart transplant. He was admitted to UPMC Presbyterian and put on the transplant waitlist.
On April 19, 2023, after spending nearly two months in the hospital, Doug received his new heart.
During his recovery, he was surrounded by familiar faces. That's because Doug has spent the last 30 years as an integral part of UPMC’s Building & Maintenance Services team.
“Recovery was great for me because I already knew everyone at the hospital,” Doug says. “There was always someone in my room —either family or friends from work or church.”
He gives a special shoutout to his brother, Jamaal, and two sisters, Tina and Tonya, for helping him through the entire transplant process.
A Continued Member of the Community
“I’m grateful for UPMC,” Doug says. “From the valet to the nurses drawing my blood, everyone was amazing. That’s just the kind of people they hire.”
Doug was able to return to work in September 2023. He continues to be a beloved member of the UPMC community, spreading kindness throughout the facilities. 
Doug's treatment and results may not be representative of all similar cases.
