Residents in Pittsburgh’s Hill District again have convenient access to a community health clinic. The UPMC Matilda H. Theiss Health Center, a staple of the community for decades, reopened in a new location on March 28, 2022.
Committed to addressing health disparities and delivering care to those who need it most, the center is easily accessible for those who walk or take public transportation. Inside, it features archival photos of the Hill District, as well as a colorful mural painted by ACH Clear Pathways, a local nonprofit that connects local youth with art.
The center is designed to offer “one-stop shopping” for basic medical needs — including primary, pediatric, and OB-GYN care, as well as pharmacy services and nutrition support. An on-site social worker offers counseling and helps connect patients with additional resources. A UPMC Health Plan case manager helps patients with care coordination, transportation assistance, and scheduling.
At UPMC, we are partnering with community leaders to build Second Avenue Commons, a new, 95-bed Pittsburgh homeless shelter scheduled to open in 2022. UPMC pledged $6.75 million in in-kind services, and will operate a medical and behavioral health clinic inside the facility.
UPMC for You is also helping to create affordable housing within the City of Pittsburgh. Working through partnerships with Bridgeway Capital and the Urban Redevelopment Authority of Pittsburgh, UPMC for You has committed $15 million to support the creation of 286 affordable rental homes.
UPMC is committed to treating everyone with dignity and respect. For our LGBTQIA+ patients and their loved ones, we offer an array of specialized services in safe and welcoming environments.
Across the UPMC organization, we are focused on improving sexual orientation and gender identity (SOGI) protocols to help ensure that our employees are trained to care for you and every member of your family.
Twenty-four UPMC hospitals have been recognized for their LGBTQ patient care policies and practices by the Human Rights Campaign (HRC) Foundation, the country’s largest LGBTQ civil rights organization. Of these, 15 hospitals have been designated as “Leaders in LGBTQ Healthcare Equality,” and nine have been recognized as “Top Performers.” The results were included in the 2022 Healthcare Equality Index — an annual survey that scores hospitals on policies and practices dedicated to the equitable treatment and inclusion of LGBTQ patients, visitors, and employees.
UPMC Health Plan and Community Care Behavioral Health Organization received the top score of 100 on the Human Rights Campaign Foundation's 2022 Corporate Equality Index, the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. Both organizations join the ranks of over 840 major U.S. businesses that also earned top marks this year.
Dedicated to Caring for Kids
In collaboration with UPMC Children’s Hospital of Pittsburgh, UPMC Passavant provides top-quality care to pediatric patients in Emergency Departments (EDs) at UPMC Passavant–McCandless and UPMC Passavant–Cranberry. Board-certified pediatric emergency specialists at UPMC Children’s Hospital are on call 24/7 to collaborate in real-time with emergency doctors and families at UPMC Passavant. If follow-up care is necessary, arrangements are made before families leave the ED.
Introducing an Advanced Emergency Response Unit
In 2021, UPMC Passavant launched a unique Advanced Response Unit (ARU) to assist local Emergency Medical Services (EMS) personnel throughout the surrounding communities. The ARU is a sport-utility vehicle equipped with emergency medical equipment and staffed with certified advanced care providers trained to respond in various mutual-aid situations requiring extra personnel.
The UPMC Outpatient Center, located on Clairton Boulevard in West Mifflin, offers more than 20 specialties and access to more than 50 specialists and surgeons, and provides South Hills residents with convenient access to medical and surgical care under one roof. In its first year of operation, the center completed 7,900+ mammograms, 19,000+ imaging appointments, and 1,750+ outpatient surgeries.
UPMC and UPMC Health Plan partnered to launch “Freedom House 2.0”— a project designed to recruit, train, and employ first responders from economically disadvantaged communities — many of whom have been significantly impacted by COVID-19. The project creates opportunities for new members of the health care workforce to deliver meaningful services in places where care is needed most.
Freedom House 2.0 participants receive mentorship and financial support, and successful graduates are guaranteed an interview with UPMC and other job placement support. Outreach to potential candidates includes a focus on Medicaid members in Allegheny County and UPMC Health Plan’s existing efforts with Partner4Work.
Freedom House 2.0 is funded by a grant from Partner4Work, the public workforce investment board for Allegheny County, and builds upon UPMC’s Pathways to Work program and ongoing collaboration with the board on strategies to offer low-income individuals meaningful job training and support.
The New and Expectant Mothers Specialized Treatment (NEST) program is an intensive outpatient program for new moms struggling with postpartum depression, anxiety, or symptoms of obsessive-compulsive disorder.
New moms come to the NEST program with their babies for individual and group therapy, as well as medication. UPMC Magee-Womens Hospital partners with UPMC Western Behavioral Health to offer the program, which treats more than 100 women a year.
Working in partnership with Allegheny County, UPMC Western Psychiatric Hospital operates and manages resolve Crisis Services, a 24-hour, 365 days a year crisis service that is free to all Allegheny County residents and can be reached at 1-888-796-8226.
Every three years, UPMC works with local community partners and public health experts to identify actions and plans that help improve community health in what is known as a Community Health Needs Assessment. In 2022, UPMC conducted Community Health Needs Assessments (CHNAs) for its licensed hospitals in compliance with IRS 501(r) guidelines. Thousands of area residents and hundreds of community organizations help to identify our communities’ most pressing health needs.
For more information on our impact in your community, view the Regional Progress Report for Allegheny County.