Skip to Content
800-533-8762
  • Careers
  • Newsroom
  • Health Care Professionals
  • About Us
  • Contact Us
UPMC
  • Find a Doctor
  • Services
    • Frequently Searched Services
    • Frequently Searched Services
      Allergy & Immunology Behavioral & Mental Health Cancer Ear, Nose & Throat Endocrinology Gastroenterology Heart & Vascular Imaging Neurosciences Orthopaedics
      Physical Rehabilitation Plastic & Reconstructive Surgery Primary Care Senior Services Sports Medicine Telemedicine Transplant Surgery Walk-In Care Weight Management Women’s Health
      See all Services
    • Services by Region
    • Find a UPMC health care facility close to you quickly by browsing by region.
      UPMC in Western Pa. Western Pa. and New York
      UPMC in Central Pa. Central Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Services
  • Locations
    • Locations by Type
    • Locations by Type
      UPMC hospitals
      Hospitals
      Physical Therapy
      Physical Therapy
      Urgent care
      Walk-In Care
      UPMC Outpatient Centers
      Outpatient Centers
      UPMC Imaging Services
      Imaging
      Community Health Centers
      Community Health Centers
      See All Locations
    • Locations by Region
    • Locations by Region
      UPMC in Southwest Pa. Southwest Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Northwest Pa and Ny. Northwest Pa. & Western N.Y.
      UPMC in West Central Pa. West Central Pa.
      UPMC in Central Pa. Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Locations
  • Patients & Visitors
    • Patient & Visitor Resources
    • Patient & Visitor Resources
      Patients and Visitors Resources Pay a Bill Classes & Events Medical Records Health Library Patient Information
      Patient Portals Privacy Information Shared Decision Making Traveling Patients Visitor Information
      Man uses mobile phone
      Pay a Bill
      Nurse reviews medical chart
      Request Medical Records
  • Patient Portals
  • Find Covid-19 updates
  • Schedule an appointment
  • Request medical records
  • Pay a bill
  • Learn about financial assistance
  • Find classes & events
  • Send a patient an eCard
  • Make a donation
  • Volunteer
  • Read HealthBeat blog
  • Explore UPMC Careers
Skip to Content
UPMC
  • Patient Portals
  • For Patients & Visitors
    • Find a Doctor
    • Locations
    • Patient & Visitor Resources
    • Pay a Bill
    • Services
    • More
      • Medical Records
      • Financial Assistance
      • Classes & Events
      • HealthBeat Blog
      • Health Library
  • About UPMC
    • Why UPMC
    • Facts & Stats
    • Supply Chain Management
    • Community Commitment
    • More
      • Financials
      • Support UPMC
      • UPMC Apps
      • UPMC Enterprises
      • UPMC International
  • For Health Care Professionals
    • Physician Information
    • Resources
    • Education & Training
    • Departments
    • Credentialing
  • Careers
  • Contact Us
  • Newsroom
  • UPMC >
  • UPMC in Central Pa. >
  • About Us >
  • Why UPMC in central Pa.? >
  • Trauma Informed Care
UPMC in Central Pa.
About Us
Why UPMC in central Pa.?
Awards and Recognitions
Community Commitment (Mission Effectiveness)
Our Mission, Vision and Values
UPMC in Central Pa. By The Numbers
Trauma Informed Care
Growing for You
Quality of Care
Patients & Visitors
Coronavirus Information
Health Care Professionals
Healthier You Podcast
Professionals & Job Seekers
The Foundation
Classes Events
Contact Us
UPMC in Central Pa.
About Us
Why UPMC in central Pa.?
Awards and Recognitions
Community Commitment (Mission Effectiveness)
Our Mission, Vision and Values
UPMC in Central Pa. By The Numbers
Trauma Informed Care
Growing for You
Quality of Care
Patients & Visitors
Coronavirus Information
Health Care Professionals
Healthier You Podcast
Professionals & Job Seekers
The Foundation
Classes Events
Contact Us

Chat Keywords List

  • cancel or exit: Stops your conversation
  • start over: Restarts your current scenario
  • help: Shows what this bot can do
  • terms: Shows terms of use and privacy statement
  • feedback: Give us feedback
Continue
Chat with UPMC
RESTART
MENU
CLOSE

Trauma Informed Care at UPMC in Central Pa.

UPMC is committed to being a Trauma Informed Organization.

What is Trauma?

“Individual trauma results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life threatening and that has lasting adverse effects on the individual’s functioning and mental, physical, social, emotional, and spiritual well-being.” - From SAMSHA’s Concept Paper

Begin to ask “What happened to you?” instead of “What’s wrong with you?”

Vision:

Our vision is that UPMC will be a trauma-informed healthcare system, contributing towards a trauma-informed community.

Trauma Informed Care (TIC) Working Definition:

Trauma informed care is a structure and treatment framework that builds a culture of understanding and sensitivity to realize, recognize, and respond to trauma, and to reduce re-traumatization of patients and members of the UPMC in central Pa. system community.

Mission:

Promote a trauma-informed practice of care at UPMC in central Pa. that acknowledges the impact of trauma on patients, staff and the surrounding community, by implementing strategies that build resiliency.

Steering Committee Members representing 8 different departments (Community Initiatives, UPMC Child Advocacy of Central Pa., Marketing, NFP, PHMG, PHPA, REACCH, Spiritual Care)

Additional Resources

Below you can find several resources to utilize if you are interested in learning more about trauma informed care and how it can help your community.

Videos

  • We Can Prevent ACEs
  • The Resilience Effect
  • Learning Brain vs Survival Brain
  • How brains are built
  • Ted Talk – Dr. Natalie Burke
  • ACES Study - How childhood trauma can make you a sick adult
  • Resilience Trailer
  • Paper Tigers Trailer

Articles

  • What is Child Traumatic Stress?
  • Handouts for parents about Understanding ACEs, toxic stress, resilience & Parenting with ACEs
  • Adverse Childhood Experiences Resources

Contact Us

For more information or interest in community education opportunities, contact us by email at pn_infoticteam@upmc.edu or by phone at 717-782-4703.

Connect with the UPMC Central PA Portal app 24/7

Login or Sign Up for UPMC Central PA Portal

The UPMC Central PA Portal provides patients with convenient and secure access to their health information right at their fingertips. View test results. Get virtual care. Message your care team. Schedule and manage appointments. And much more.

Log-In or Sign Up Today

Contact UPMC

Contact UPMC

When it comes to health care for you and your family, UPMC is here. It's easy to find the right doctor, health screenings, programs, classes, and more.

Contact UPMC in central Pa.
UPMC
200 Lothrop Street Pittsburgh, PA 15213

412-647-8762 800-533-8762

Patients And Visitors
  • Find a Doctor
  • Locations
  • Pay a Bill
  • Patient & Visitor Resources
  • Disabilities Resource Center
  • Services
  • Medical Records
  • No Surprises Act
  • Price Transparency
  • Financial Assistance
  • Classes & Events
  • Health Library
Health Care Professionals
  • Physician Information
  • Resources
  • Education & Training
  • Departments
  • Credentialing
Newsroom
  • Newsroom Home
  • Inside Life Changing Medicine Blog
  • News Releases
About
  • Why UPMC
  • Facts & Stats
  • Supply Chain Management
  • Community Commitment
  • Financials
  • Supporting UPMC
  • HealthBeat Blog
  • UPMC Apps
  • UPMC Enterprises
  • UPMC Health Plan
  • UPMC International
  • Nondiscrimination Policy
Life changing is...
Follow UPMC in Central Pa.
Follow UPMC
  • Contact Us
  • Website/Email Terms of Use
  • Medical Advice Disclaimer
  • Privacy Information
  • Active Privacy Alerts
  • Sitemap
© 2025 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit healthwise.org
Find Care
Providers
Video Visit
Portal Login