Enrollment Specialists

Insurance can be intimidating and confusing, however it is an important part of maintaining one’s health. Our Enrollment Specialists are here to guide our patients and community through the process.  They assist individuals with determining what plans they are eligible for and supporting them through the process of enrollment. Our team members are experts in connecting individuals to the proper insurance resources as well as medical assistance, and local community services. Our goal is to help people become enrolled in insurance or medical assistance and understand their plans. Through enrollment and education, patients are able to be an active participant in their healthcare. 
 
In 2019 our team enrolled 944 individuals in insurance plans and assisted 1,105 individuals in renewing their insurance, explaining benefits, changing plans, educating on using coverage properly, connecting to local community services for additional help, etc. 

We can help you apply for Medical Assistance or insurance through Pennie.com. You must apply for Medical Assistance or consider other options prior to being approved for charity care or financial assistance discounts. 

Enrollment Specialists:

Jessika Diaz Flores                                                             
Cell: 717-412-8712 
Email: DiazFloresJ@upmc.edu