Enrollment Specialists

Insurance can be intimidating and confusing, however it is an important part of maintaining one’s health. Our Enrollment Specialists are here to guide our patients and community through the process. They assist individuals with determining what plans they are eligible for and supporting them through the process of enrollment. Our team members are experts in connecting individuals to the proper insurance resources as well as medical assistance, and local community services. Our goal is to help people become enrolled in insurance or medical assistance and understand their plans. Through enrollment and education, patients are able to be an active participant in their healthcare.

We can help you apply for Medical Assistance or insurance through Pennie. You must apply for Medical Assistance or consider other options prior to being approved for charity care or financial assistance discounts.

Enrollment Specialists:

Daniela Castanon
Cell: 717-350-8304
castanonhernanded@upmc.edu
Locations: Harrisburg, Carlisle, and Lancaster

Jessika Diaz Flores
Cell: 717-412-8712
Email: DiazFloresJ@upmc.edu
Locations: Harrisburg, Carlisle, and Lancaster

Mary Grace Gould, MPP
Cell: 717-439-1582
gouldm4@upmc.edu
Locations: Harrisburg, Carlisle, and Lancaster

Sherri Shorb
Cell: 717-412-8154
Email: Shorbs@upmc.edu
Locations: York/Hanover

Shannon Twigg
Cell: 717-580-9920
Email: TwiggSR@upmc.edu
Locations: Harrisburg, Carlisle, and Lancaster

Iris Winters
Cell: 717-810-6495
Email: WinterSis@upmc.edu
Locations: Harrisburg, Carlisle, and Lancaster