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Information for Visitors

Information for Visitors and Support Persons

Visitors and support persons are an essential part of healing. Learn about the most recent changes before visiting any UPMC care setting.

Information for Visitors and Support Persons

Visiting Hours

  • Visitation is between the hours of 9 a.m. and 9 p.m. to allow mothers and babies adequate time for education and healing.
  • The main support person may be granted permission to stay overnight.
  • The main lobby is open 24 hours daily.
  • The 0 Level tunnel entrance is closed until further notice.
  • A patient is permitted to have 2 support persons.

Badges and Access

All visitors interested in accessing the Labor, Delivery, and Recovery Rooms (LDRs); Mother-Baby and High-Risk Pregnancy Units; or the Neonatal Intensive Care Unit (NICU) must obtain a visitor’s badge in the main lobby. Registration at the LDRs is limited to the patient's main support person on the arrival day. Visitors must show some form of photo ID.

Visitor Code of Conduct

In order for patients to receive optimal care, UPMC must maintain a therapeutic environment in its health care facilities. All patients and visitors are expected to refrain from behaviors that are disruptive, or pose a threat to the rights or safety of other patients, visitors, staff, or the facility. Any behavior that significantly impairs the ability of a facility to operate effectively, or deliver patient care, will not be tolerated. Visitors refusing to comply with visitation policies in the Mother-Baby, High-Risk Pregnancy, LDRs, and NICU units may be asked to leave.

Below are some general guidelines to keep in mind when planning your birth experience.

Locked Unit

  • For security reasons, all visitors to the Labor, Delivery, and Recovery Rooms (LDRs) will need to obtain a UPMC Magee-Womens Hospital Visitor Badge at the Information Desk in the main lobby. We also ask that all support persons display their badges at all times.

Access Badges

  • Each support person is required to keep their visitor badge on their person. This access badge will give access to enter the LDRs by swiping the badge in a card reader at the unit's entrance doors. Unbadged visitors will be stopped by hospital staff and security to display their badge, to ensure a safe environment for everyone.

Support Person Limits

  • Support persons in the Triage area and Labor, Delivery, and Recovery rooms (LDRs) are limited based on space and patient safety. Please discuss with your care team the support guidelines that best fit your care.
  • If you have a doula as part of your care team, they are permitted and do not count towards your primary or alternative support persons.
  • Support persons may be asked to step out if you wish or if we need to give you care.

Professional Doulas

  • Doulas may be part of your health care team and are not considered support persons. If you wish to have a doula as part of your care team and have not prearranged these services, we will do our best to accommodate based on availability.

Sibling Children

  • Currently, no children are permitted within the facility, unless under extenuating circumstances as determined by your healthcare team.

Support Persons During Birth

  • Up to 2 support persons, and your doula (if applicable), may be present.

Cesarean Birth Support

  • In the event that you have a Cesarean birth, only 1 support person, and your doula (if applicable), may be present.

Sick Support Persons

  • Any person who is sick or has been exposed to an infectious disease (such as chicken pox, flu, or COVID-19) in the past 3 weeks should not visit.
  • Please notify a member of your healthcare team if you have been exposed to a sick individual, so precautions can be taken to keep you and your baby safe.

Visitor Hours

  • In Triage and the LDRs, visiting hours are not restricted.
  • On the Mother-Baby Unit, visiting hours are limited to 9 a.m. – 9 p.m. After 9 p.m., your 2 support persons are permitted to accompany you and your baby to the Mother-Baby unit.

Patient Jewelry Removal

All jewelry and body piercings should be removed before coming to the hospital. The presence of jewelry creates risk factors during labor, birth, or surgery, including:

  • Breathing problems due to piercings of the mouth, lip, or tongue (they can cause interference to your airway)
  • Swelling of fingers or limbs from tight jewelry
  • Infection at piercing sites
  • Interference with medical instruments and equipment
  • Loss or damage of jewelry

Photographing, Filming, and Recording Within UPMC Facilities

Delivering a baby is a very special time. We understand that families may want to record memories of this special event. As long as there is no interference with health care delivery and the members of the team agree to be included in any recording, video, or photos, we encourage you to record your memories of this special event. Please see the below guidelines that outline these permissions.

Please know that the health care needs and desires of the health care team will determine whether you are able to record/photograph your delivery.

Photographing, filming, and recording are not permitted in the following situations:

  • During a Cesarean Section
  • During direct patient care procedures (for example: epidural insertion, urinary catheter insertion)
  • In any public area, including hallways (where the privacy of other patients, visitors, and health care team members must be ensured)

Photographing, filming, and recording in the health care setting require the voluntary verbal agreement of any health care team member who is present. Any member of the health care team may request that photographing, filming, and recording stop.

Photographing, filming, and recording are permitted only for private, noncommercial use.

Filming Childbirth

During the delivery of the baby, photographing, filming, and recording must be done from the head of the patient's bed. We want to respect and protect the dignity of all our patients during this special time.

While You're Visiting Magee

UPMC Magee-Womens Hospital offers a list of amenities to make your stay or visit more comfortable, including:

  • The Garden Gift Shop — products include fresh flowers, balloons, snacks, and greeting cards
  • Food services — Our cafe proudly serves Starbucks Coffee
  • Wi-Fi hotspot — You have access to our guest access network (UPMC-Guest)

View a full list of amenities.

Floor Maps

  • All Floors Map (PDF)
  • 2nd Floor Map (PDF)
  • 3rd Floor Map (PDF)
  • 4th Floor Map (PDF)

Additional Resources

  • Family and Visitor Guide
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