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Also part of the UPMC family:

Resources for LGBTQ+ Patients and Caregivers

All patients and caregivers should have easy access to resources that help them to navigate their health care journey. This is your guide to clinical care and supportive resources available to LGBTQ+ patients and caregivers at UPMC, and in the community.

UPMC provides health services for people in LGBTQ+ communities. The providers listed have experience and training in the following health services.

Contact Us

If you would like to know more about the resources we offer or help getting connected to clinical services at UPMC please contact us at LGBTQHealth@upmc.edu. This email is monitored during business hours, Monday – Friday, 8:00 a.m. - 4:30 p.m., and we generally respond within two business days. If you need help in an emergency please contact 911 or go to your nearest emergency department. If you are having a concern that requires crisis support please call resolve Crisis Services at 1-888-7-YOU CAN (1-888-796-8226), or review the additional resources we have listed under “Hotlines.”

The Human Rights Campaign (HRC) Foundation recently recognized UPMC Children’s Hospital of Pittsburgh and UPMC Western Psychiatric Hospital for LGBTQ+ health care equality. They are among a small group of hospitals nationwide who excel inthe following areas:

  • Foundational elements of LGBTQ+ patient-centered care
  • LGBTQ+ patient services and support
  • LGBTQ+ patient and community engagement
  • Employee benefits and policies

Our goal is to provide this quality of care at all UPMC locations, and want all patients and families to know they are welcome and supported.

Dedicated Member Services Team for Transgender Members

UPMC Health Plan is committed to assisting all members, including those in the Transgender community, to fully understand their benefits, to access services, and to live a healthy life. We make certain our members in the Transgender community have access to award-winning member services support dedicated to explaining Transgender coverage and answering questions about related issues. The goal of UPMC Health Plan’s Dedicated Member Services Team for Transgender Members is to provide access to the most appropriate and effective care for our members in the Transgender community.

UPMC Health Plan’s Dedicated Member Services Team for Transgender Members includes individuals specifically trained to provide member support from a variety of departments, including the following:

  • Customer service
  • Pharmacy
  • Care management
  • Medical policy
  • Pediatrics
  • Others

Not only do team members provide answers to coverage or provider-related questions, for example, but they serve as a referral service to community resources for the Transgender community. UPMC Health Plan members interested in learning more about Transgender coverage are encouraged to call Member Services at 1-844-202-0126 (or 1-800-361-2629 for TTY) or the phone number on the back of their insurance card.