All patients and caregivers should have easy access to resources that help them to navigate their health care journey. This is your guide to clinical care and supportive resources available to LGBTQ+ patients and caregivers at UPMC, and in the community.
UPMC provides health services for people in LGBTQ+ communities. The providers listed have experience and training in the following health services.
UPMC is developing new ways of supporting members of the LGBTQ+ community in their health and beyond and we’d like to invite you to be part of this effort. Our goal is to make it easier for members of the LGBTQ+ community and their families to learn from each other, while also helping us learn more about what matters most to you in your healthcare. Learn more about Smart Patient.
At UPMC, we have a wonderfully diverse patient population. Our goal is to make sure all patients are treated with dignity and respect and have their individual needs met while feeling safe and accepted during their care.
A routine part of every 'history and physical' is your sexual orientation and gender identity (SOGI). We are working to do a better job at asking and maintaining this information for all patients because it is an important part of everyone's medical care and can impact medical decisions. It helps to create care that is personalized, relevant, and sensitive to your needs.
Our outpatient electronic health record has been updated to include areas for your chosen name, sexual orientation, and gender identity. All patients are asked for this information so that we can better understand your clinical care needs and can deliver the high-quality care all patients expect and deserve. To lean more, read the SOGI patient brochure.
If you would like to know more about the resources we offer or help getting connected to clinical services at UPMC please contact us at LGBTQHealth@upmc.edu. This email is monitored during business hours, Monday – Friday, 8:00 a.m. - 4:30 p.m., and we generally respond within two business days. If you need help in an emergency please contact 911 or go to your nearest emergency department. If you are having a concern that requires crisis support please call resolve Crisis Services at 1-888-7-YOU CAN (1-888-796-8226), or review the additional resources we have listed under “Hotlines.”
The Human Rights Campaign (HRC) Foundation recently recognized 26 UPMC Hospitals for LGBTQ+ health care equality. They are among a small group of hospitals nationwide who excel in the following areas:
UPMC Hospitals Designated as HEI Leaders:
UPMC Hospitals Named Top Performers:
Our goal is to provide this quality of care at all UPMC locations, and want all patients and families to know they are welcome and supported.
Our UPMC Health Library has many topics about LGBTQ+ health, from commonly asked questions about sexual orientation to transition options.
UPMC Health Plan is committed to assisting all members, including those in the Transgender community, to fully understand their benefits, to access services, and to live a healthy life. We make certain our members in the Transgender community have access to award-winning member services support dedicated to explaining Transgender coverage and answering questions about related issues. The goal of UPMC Health Plan’s Dedicated Member Services Team for Transgender Members is to provide access to the most appropriate and effective care for our members in the Transgender community.
UPMC Health Plan’s Dedicated Member Services Team for Transgender Members includes individuals specifically trained to provide member support from a variety of departments, including the following:
Not only do team members provide answers to coverage or provider-related questions, for example, but they serve as a referral service to community resources for the Transgender community. UPMC Health Plan members interested in learning more about Transgender coverage are encouraged to call Member Services at 1-844-202-0126 (or 1-800-361-2629 for TTY) or the phone number on the back of their insurance card.
There are many local and national resources available to help support the health and wellness of LGBTQ+ patients and caregivers.