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Quality, Safety, and Innovation at UPMC

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UPMC’s goal — to deliver the right care, in the right way, at the right time to every patient — is a powerful promise. It requires the expertise, commitment, coordination, and innovative ideas of many to achieve. Our mission is to always provide you with a consistently reliable, high quality, and safe patient experience.

As the region’s foremost academic medical center and one of the nation’s top-ranked hospital systems, UPMC is playing a leadership role in achieving continual improvement in quality and safety. Supporting those transformational efforts are:

The Wolff Center at UPMC which helps all our health care providers to deliver the best possible patient care through advanced education, use of best practices, leadership development, and problem-solving in quality and safety.

  • Clinical Improvement
  • Patient Safety
  • Patient Experience
  • P4P (Pay for Performance)/Quality Oversight
  • Infection Prevention
  • Quality Analytics
  • Emergency Preparedness
  • International Quality
  • The Winter Institute for Simulation, Education, and Research (WISER)
  • Quality Education
  • Regulatory
  • The Beckwith Institute
  • QI/Research
  • Systemwide Data Quality

  • The Beckwith Institute, which supports innovative projects by UPMC staff members that offer the promise of measurable and positive change in patient care, targeting both immediate opportunities today and long-term improvements for the future.

UPMC also recognizes the importance of sharing our performance and progress with you. The more you know about quality, safety, and innovation at UPMC, the better informed you can be about your health care choices and the more involved you will be in your care — and that means better outcomes for us all. We invite you to read more about our efforts and contact us for ways to become involved.